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#1
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help with paypal
Posted By: David
recently i had a buyer complain the item i sent did not arrive on time, this was seven days after the close of the auction. well the buyer filed a complaint with paypal and they have now deducted the amount from my account. despite the fact that i sent the package fully insured. now, i have proof i send the package from a reciept and the complaint should therefore be with the post office. is there a lawyer out there willing to do some pro bono work to sue the crap out of paypal? |
#2
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help with paypal
Posted By: davidcycleback
First I don't know the facts of this case, so I am saying anyone did anything in this case, and it should not be construed that I am saying anyone did anything. |
#3
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help with paypal
Posted By: dennis
i had this happen to me march 1st. paypal sent me an email and gave me 10 days to respond to paypal about the buyers complaint.if within that time frame you do not respond to either offer a refund, partial refund or dispute buyers claim.they would decide in favor of the buyer.it would seem to me that you did not respond to the email sent to you by paypal. my case is still under review as of today march 12th.check you old emails? they do want a delivery confirmation with all sent merchandise. and yes david is right! there are some devious folks out there. |
#4
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help with paypal
Posted By: david
i responded to paypal 'investigation' immediately. they never followed up with the buyer as part of this. if the buyer never responds back to them in ten days they assume it never arrived and take money from my account. they want a tracking number which the buyer did not pay for. the buyer has less then 10 feedback and has been on ebay a few months. i have the front and back of the insurance reciept here. the buyer pretty much said in an email that he was going to do this to me, paypal doenst care. well screw pro bono |
#5
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help with paypal
Posted By: davidcycleback
David, most people don't like legal trouble, in particular when they know they are guilty. Considering this case could potentially be more than about a few stolen $$ and tricking the PayPal system, but fraud, mail fraud, insurance fraud, credit card fraud, wire fraud, theft etc (all nasty stuff), all you probably have to do is gather your evidence and proof-- no need for lawyer at this time. When confronted with the evidence you have and possibility of an unattractive legal situation (especially if he knows he's guilty), the buyer will more than likely give you your money back asap. |
#6
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help with paypal
Posted By: dennis
please post the buyers ebay user id so i(and others) can block him just in case.good luck! it's a shame honest people have to go thru this kind of thing. |
#7
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help with paypal
Posted By: marty
It looks like your complaint is now with the Post Office. On insurance slips of less than $50 no signiture is required. |
#8
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help with paypal
Posted By: david
here is the user id sandyandmike65 been on ebay a few months and has a feedback of 13. this screams of scam and class action suit against paypal and ebay. the onus is on the buyer to proove that it did not arrive. i can proove that i shipped the item. i was under the impression that a lost package claim has to be filed by the person to whom the package is addressed and then fill out the forms and then the person recieves their money back. |
#9
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help with paypal
Posted By: Josh K.
If I were you, I would start by writing/emailing the buyer noting that he has committed a slew of federal and state felonies (as noted by David) and inform him that you will be reporting him to the local (his county) District Attorney's office and to the FBI's internet fraud unit unless he pays you within 3 days. |
#10
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help with paypal
Posted By: david
well, i sent an email to the person saying i was going to file charges. i have filed a complaint with the post office, the bbb and the state attorney generals office of the state this person lives saying i would like to file interstate mail, wire and credit card charges. lets see what happens since paypal is a joke, i would love to take them down |
#11
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help with paypal
Posted By: Glenn
Sorry to hear about this. It happened to me last year on a $650 card. I faxed PayPal copies of the mailing receipt and the insurance receipt and they found in favor of the buyer because I had not purchased any form of tracking or delivery confirmation; actually, I am told, the package can be tracked with the code on the insurance receipt, but only by postal employees, and PayPal's investigators won't bother asking them. I had to turn the receipts over to the USPS and file an insurance claim with them. I received a check in the full amount (without interest of course) about four months later, after calling up their claim processing center in St. Louis every two weeks for the entire period. I've been quite careful about purchasing delivery confirmation ever since, and also about leaving positive feedback the day I'm paid. |
#12
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help with paypal
Posted By: marty
I actually purchased delievery conformation after the fact to get a copy of the signiture that I needed. It cost me $3.50 if I recall correctly. This is what I sent to PayPal. |
#13
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help with paypal
Posted By: warshawlaw
because of this crap, which is why I do not accept it. |
#14
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help with paypal
Posted By: dan mckee
NEVER ACCEPT PAYPAL AS A SELLER! Ask Scott Gaynor! PAYPAL is PATHETIC for the seller! Great for the buyer, always use it to buy and use your credit card for double protection if paypal fails on the fraud end. NEVER, NEVER, NEVER accept paypal as a seller, you will get burned!!! Please visit www.paypalsucks.com |
#15
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help with paypal
Posted By: david
i figured this might happen so i drained my paypal account a week ago in advance. can paypal go after me in a legal way? i am contacting my credit card companys and instructing them to deny any attempt at charges from paypal and after this matter is resolved with the authorities my account will be shut down for good. it kills me that paypal puts the burden of proof on me to show that the package arrived when legally it seems the burden should be on the other person to proove that it didnt arrive,especially considering i can demonstrate the the item was mailed |
#16
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help with paypal
Posted By: david
here is the email i recieved from the buyer '' |
#17
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help with paypal
Posted By: Mike P.
The problem is this can also burn the buyer as well. I have heard of instances where a buyer will pay with paypal and the seller will send a package either empty or with something totally different. The catch is they DO buy delivery confirmation! Now, I as a buyer file a complaint saying I didn't receive what I paid for but as long as the seller shows a delivery confirmation to my address that is all that payapl needs. So you can get screwed out of money and the seller gets to have his cake and eat it to! Paypal sucks no matter which side you are on! |
#18
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help with paypal
Posted By: Josh K.
Im confused David - |
#19
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help with paypal
Posted By: david
they deducted 41 dollars from my paypal account leaving me with a negative balance. there must have been some investigation on paypals part considering the buyer admits to recieving the package. perhaps if they would have actually contacted him within the last two weeks they would have found this out. |
#20
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help with paypal
Posted By: Josh K.
gotcha. so obviously unless they reverse their decision you cant sell anything via paypal or they will take the proceeds. they are truly first class. |
#21
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help with paypal
Posted By: david
today i filed a complaint with the ftc and have changed my credit card numbers and i am in the process of changing my bank account number. my question is if they send a collection agency after me what recourse do i have. they buyer admits recieving the package but paypal is still going to take my money? |
#22
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help with paypal
Posted By: Julie
For about a year now, my address has been listed as "Confirmed ?" I thought this meant my address wasn't confirmed. I called payapl today, and found out you are supposed to click on the "?" if you don't know what "confirmed" means. |
#23
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help with paypal
Posted By: david
paypals response once i told them the seller admits to recieving the item was pretty much screw you, we took your money if you want it back go after the buyer there is no way to reverse the situation on their end. now today i have to take the aftenoon off to file a police complaint |
#24
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help with paypal
Posted By: davidcycleback
If the buyer received his refund from PayPal (which I assume is or will soon be the case), he would have to foreward that money to you. You should ask him to do this. If he refuses you have more than enough evidence to report him or otherwise persue your case ... My guess is that he will give you the money. |
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