help with paypal

[Archive]

Posted By: Glenn

Sorry to hear about this. It happened to me last year on a $650 card. I faxed PayPal copies of the mailing receipt and the insurance receipt and they found in favor of the buyer because I had not purchased any form of tracking or delivery confirmation; actually, I am told, the package can be tracked with the code on the insurance receipt, but only by postal employees, and PayPal's investigators won't bother asking them. I had to turn the receipts over to the USPS and file an insurance claim with them. I received a check in the full amount (without interest of course) about four months later, after calling up their claim processing center in St. Louis every two weeks for the entire period. I've been quite careful about purchasing delivery confirmation ever since, and also about leaving positive feedback the day I'm paid.