Am I Being Unreasonable?

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Posted By: Gilbert Porter

MY ORIGINAL EMAIL (PS - I guess it was a Priority Mail envelope instead of FedEx):

"I have received this item and an extremely upset. The strip was folded in half and placed unprotected in a Priority Mail envelope, causing several bends and creases - the center fold is so severe that the strip is almost split in two. This is unacceptable. Please advise what credit you are prepared to offer for this - I believe that $75 to $100 is appropriate ."

FIRST RESPONSE FROM SELLER:
"hello, this card was tooken to a card dealer and we were told the card the way it was is worth about 500.00 and yes it was bent in half for shipping reasons that is how we got the item and we did say in the bottom of the page other information and it specified purchase as is. if it was mail damage then your need to go to the post office because the package was insured for 200.00. thank u if there is anything else i can do for u please write back."

I then wrote back and noted to them that their posting mentioned nothing about the crease and that the images on the listing clearly showed that the creases did not exist (believe me, they are VERY obvious and are not in the scans). They then responded with:

"hello we never intentional keep this information from u there is no other way to mail the item it does not fit in something that long. yes it was sold to many others that way and yes they where happy with there purchase. your the first to complain about this situation. but if u had a question u knew how to reach us and it does say as issssssssssss."

It's hard to debate an issue when faced with such an articulate opponent . . . . . .If you read the two emails together, it is clear that the card was bent by them (even though at one point they claim that it was that way when they got it).

I decided that I would keep it - though it is a different question whether I would have bought it at this price in the first place. Hence my only question as to whether to post negative feedback or "stay above the fray." Though, in truth, I think I just wanted to vent about yet another amazing stupidity . . . . .