PSA is an embarrassment to pre-war grading!

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Posted By: Mike

I am not a vintage collector, I do collect 1950-1960 cards. I sent this card (and several others) to PSA for grading and received them back last week. Within several hours of listing the card on ebay, I received several emails saying that PSA goofed. Since I was unsure as to what was happening, I emailed PSA on Monday asking them to look at the auction and let me know if there was a problem with the year of the card or the grade. I also emailed my bidders letting them no of a possible PSA error. I still have not received an answer to this email to PSA. On Tuesday of this week, I called the PSA 800 number and told them of the contoversy my auction was creating. The customer service rep took the auction number and 1-2 minutes later told me that the card was cataloged correctly and the grade was correct. Several of the emails I have received sugested I contact a Mr. Mike Baker who is evidently widely respected in the grading card industry. I talked to Mr Baker on Wed and he told me that PSA goofed. I told him that I had talked to PSA customer service and he said that I should call and talk to a Mr. Joe Orlando, president of PSA at extension 170. I left a voicemail for Joe Orlando on Wed and have received no response. Finally this morning someone notified me of this thread and I have seen jpeg images of the cards in question which have confirmed to my satisfaction that PSA goofed.

I am going to cancel the auction and have decided to relist the auction for the Frisch card in its current PSA holder and indicate that it is PSA error. Several people have mentioned this is one of PSA's biggest blunders and they want the card in the current holder.

My lesson from this is that when i want cards graded in the future I will use SGC or GAI. I can accept that PSA made a mistake, people are human. What I find hard to swallow is that they confirmed that the card was correct on the phone and I have received no responses to email or follow up phone calls.