help please Re: festberg auction

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Posted By: Mike

with his most recent auction. I had won a lot about 2 years ago and was disappointed but since the amount was so reasonable I decided to keep it.

Decided to give him a second chance recently... BIG MISTAKE! The lot was incredibly overgraded and disappointing. Additionally, it was missing 2 of the key cards. I immediately called and left a detailed message on his machine. Then I faxed a detail of the missing cards and a key that was listed as Ex but was in actuality in poor condition. Due to his policy of receiving a credit upon return, I decided to take my lumps and keep the lot, and pressure him for a refund (which was minimal). Also, he did locate and send me one of the missing keys. So, my advice is to continue hounding him until you work out a resolution.

I do not understand how he can be permittted to advertise in good standing with SCD. I question whether he can continue to run auctions based on the bad experiences I have been reading about.