FedEx Redux

[Tomi]

Anytime I have something delivered by FedEx I put a hold on it and pick it up myself. Package doesn't even have to leave the facility. Too many horror stories.

[perezfan]

Does not matter how many times you stamp the package as fragile. The more it’s marked “fragile”, the more beaten-up it will arrive from FedEx. If there’s one thing they excel at more than losing packages, it’s mangling them… especially when the contents are irreplaceable.

[Andrew1975]

Originally Posted by Tomi

Anytime I have something delivered by FedEx I put a hold on it and pick it up myself. Package doesn't even have to leave the facility. Too many horror stories.

I do the same thing... every time. John, I hope your situation is resolved favorably (and quickly).

[Yoda]

Thanks guys, Well, I reached out to some Yokel (live person) at Fanatics tel. # provided. Well, I explained and pleaded to him about my missing package and he retorted it was not his area of expertise but he would alert the right people and they would call me back. Yeah, and pigs might fly. That was Monday, so now I know he was blowing smoke. He did acknowledge Fanatics had sent the package. I will call them again today. Isn't life difficult enough these days without this crap.

[perezfan]

What a pain. If you deal with reputable AHs like REA, LOTG, Heritage, Hunts, Lelands, Clean Sweep, Mile High, Huggins & Scott, etc., you'll get much more customer service than from these types of outfits.

[Yoda]

I called and called, and all I received at the end of about 15 rings was a bot effectively telling me to go on do the anatomically impossible. Where is Batman when you need him?

[jayshum]

Did you have to pay anything to have the cards shipped if you were retrieving them from the Fanatics vault? If so, can you get your credit card company involved?

[Yoda]

Just a thought, but if somebody has a Fanatics customer rep they could call, describe the problem and point me in the right direction, it might help. These Orcs haven't answered their service no. all day. Disgraceful.