PSA Autograph Submission Help

[calvindog]

I was hoping to get an answer to these questions instead of having to wait on hold for a week with PSA:

When submitting an autograph order, I filled out the submission documents and printed them up -- but no other forms/bar code item came up. The bar code is attached to the submitted box for cards to be graded; does such a thing not exist for autograph submissions? And no record of my order is in my online account, even in the submissions tab, again, counter to what occurs with card grading orders. Is this what it is? You just submit an autograph order and when they deem it received it finds its way into your submissions/orders?

Thanks for any guidance here.

[Kzoo]

Yes Jeffrey, this is correct. I had the same questions you have for my first couple orders of signed baseballs. They eventually show up on your account and there's no bar code for the outside of your shipment box. They also charge your credit card immediately when your order is processed, as opposed to card orders when the order is finished and ready to ship out.

[calvindog]

Matt, much appreciated!

[Kco]

That is correct, they don't show up like cards. They are processed by a different team on the DNA side of the business so they don't hit the same step process as cards would. You'll eventually see the order hit your account and the grades as well (assuming you graded), but it will eventually pop.