SGC processing times

[raineybt]

Bumping this back to see where other people are at. I submitted in person at the March 8th Philly show, when SGC was quoting 5-10 days turn around on grading (its why I went with SGC and not PSA). My submission continues to show "5-10 estimated business days" from a turnaround standpoint, but as it is, today is business day 20 and there's still zero movement.

Two emails into SGC asking what's going on has provided no insight beyond "yep, your cards still aren't done". No responsibility taken, no recourse, and worst (in my mind) no recognition that the primary justification to submit to SGC is based on speed of turnaround. I've not yet read the T&C's, but I'm feeling as if the service I paid a significant price for - card grading within a quoted turn around time - isn't being provided at all.

Man yells at cloud maybe, but its adding to the frustrations related to the monopolistic grading process that Collectors seems to continue to exploit.

[philliesfan]

I submitted mine at the Philly show on 03/07 and shows received 03/07. So today is day 20 for me.

[Mattymc727]

Do you guys think surges in submissions and added delays hurt or help grades?

[refz]

Curious any updates from submitting at philley in early March?

[Aquarian Sports Cards]

Originally Posted by refz

Curious any updates from submitting at philley in early March?

I have one order back already and another that is still just "received"

[StraightRaceCards]

I’m at 15 days after submitting on 3/14 at the Dallas show

Hoping the 20 days mean I get cards by next Friday

[StraightRaceCards]

Originally Posted by StraightRaceCards

I’m at 15 days after submitting on 3/14 at the Dallas show

Hoping the 20 days mean I get cards by next Friday

Looks like my cards will end up coming back Saturday.

So 30 business days, or 6 weeks.

Honestly, still much faster than PSA and the grades came back better than expected, so no complaints here.

Hoping they will improve their times after the special that ran, but I’m re-setting my expectations to 4-6 weeks for now.

[jjbond]

Originally Posted by raineybt

My submission continues to show "5-10 estimated business days" from a turnaround standpoint, but as it is, today is business day 20 and there's still zero movement.

Yeah, my receipt from 2/12 states "5-10 days". And now this is business day #30 since it was marked received.

I'd email....but I don't want to bog down their time responding to pointless emails instead of getting to the actual grading...

[Cory]

After entering "post grading" before you typically get grades?

[jjbond]

Business day #38. I did end up emailing, and got a generic reply stating that "certain orders involve cards that require a bit more in-depth research to ensure they are accurately identified and meet the SGC Guarantee."

Granted....my orders often fall into this category. But I usually see *some* movement as items get shifted around, marked "do not grade," etc.

[Cozumeleno]

Originally Posted by Cory

After entering "post grading" before you typically get grades?

Mine's been all over the map. Sometimes it's 2-3 days, even though I've been told that's long/not typical. Once it was longer than that and I had to reach out. I think it's only ever been shorter than two days one time.

I have an order there now and it has been in post-grading for two days and counting. I was part of the 5-10 business-day times and on Day 22 overall since received.

[jjbond]

Originally Posted by Cozumeleno

Mine's been all over the map. Sometimes it's 2-3 days, even though I've been told that's long/not typical. Once it was longer than that and I had to reach out. I think it's only ever been shorter than two days one time.

I have an order there now and it has been in post-grading for two days and counting. I was part of the 5-10 business-day times and on Day 22 overall since received.

I'm finally on day 2 of post-grading. Tomorrow will be Day 43 overall.
(and a few of mine they chose not to grade....part of me wonders if that was because it'd take more time to do so...)

[Cozumeleno]

Originally Posted by jjbond

I'm finally on day 2 of post-grading. Tomorrow will be Day 43 overall.
(and a few of mine they chose not to grade....part of me wonders if that was because it'd take more time to do so...)

This is the first SGC order I've had in a while where they actually graded everything. I usually have one or two that they don't.

The time I was stuck in post-grading hell, they told me it was because a few of the cards were odd shapes and required special cuts. Fingers crossed that I'm out of post-grading tomorrow.

[ValKehl]

I gave SGC 17 cards at the Chantilly Show on April 5th. The SGC rep mentioned that it might be well into May before I got my cards back. Especially as there were some "unusual" cards in my sub, I told the rep, "no problem," because accuracy is more important than speed to me.

[ClementeFanOh]

SGC took a handful of cards from me at the Strongsville show, which were
back at their offices on April 11. I paid at the $15/card for 15-20 day
turnaround rate. I won't mind if they are a day or two off when the time
comes. It would be a bad thing if it gets to the "Will I even be alive when
these cards arrive at my home?" stage- that's PSA's claim to fame.

Trent King