Quote:
Originally Posted by raulus
I've twice been a buyer when there were problems identified during the AG process.
In both situations, I was emailed and contacted over the eBay app, with a description of the issue, and detailed photos identifying the issue that they identified. They then asked me to decide whether I still wanted the item, or whether I wanted to cancel the transaction. In both cases, I still wanted the item.
So it does happen this way, although it sounds like it doesn't happen every time.
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I have also been a buyer when the card failed due to condition, ebay reached out with detailed photos, and gave me the option to proceed with the purchase or pass.
So they definitely do that sometimes. I wonder why they don't do it all the time.