I may have to sue Fanatics or Fedex-UPDATED 5/8/25 AT END OF THREAD

[Peter_Spaeth]

As I understand, very early on PSA got burned grading a few bad Star Jordans. Orlando then vowed never again, and would not relent even when the most knowledgeable people about Star offered to train the graders -- as I believe was done for Beckett. These people tell me it's not all that difficult and that Orlando overreacted. Recently, Nat Turner finally changed direction for PSA.

[jchcollins]

Any updates here? I'm hoping against all odds that there was some miracle and Russ somehow got his card.

[e107collector]

Originally Posted by jchcollins

Any updates here? I'm hoping against all odds that there was some miracle and Russ somehow got his card.

Same here. I'm hoping for a good outcome for the OP.

[russkcpa]

The card has never shown up

I filed a police report which enabled me to have the PSA certificate cancelled

A "delivery dispute" has been filed by Fanatics with Fedex . I honestly don't know where this will end up. My rep at Fanatics believes "Fedex will be difficult" yet he has never seen a situation like this.

I will wait for an official response from Fedex before I take legal action. My rep understands that I will take legal action against Fanatics and Fedex.

I am preparing a summary containing all of the comments on this thread that describe virtually the same issue with the delivery of a Fedex package requiring direct signature confirmation. Please keep them coming. Thanks so much for your support.
Russ

[Stampsfan]

Originally Posted by russkcpa

...My rep at Fanatics believes "Fedex will be difficult" yet he has never seen a situation like this.

I find it hard to believe that this is the first time Fanatics / PWCC has had a package supposedly delivered by FedEx where it was "signed" for and the customer claims it never showed up.

[russkcpa]

Fedex will not disclose who the package was "delivered to" Their only evidence of delivery is the squiggly line signature by R.Russ. They will not disclose who the driver contacted when Fedex dispatched him/her back to the site to retrieve the package.

My office is on the 2nd floor of a very busy 3 floor office building in downtown Venice FL. The area in downtown Venice is loaded with tourists this time of year. Many tourists use the large parking lot adjacent to my building when they shop. Automatic sliding doors lead into a small lobby in the building. At the end of the lobby is another set of doors which opened into a Bank of America branch. This branch closed sometime after Covid. The lobby has a few arm chairs adjacent to the two elevators. Many long time visitors, snowbirds, workers and drivers go in and out of our building because they know there are men's and women's rest rooms there. All 2nd and 3rd floor suites are clearly marked in a large lobby directory. Unfortunately there are no security cameras inside the lobby or outside the building entrance.

I would suspect in discovery it will be possible to see a history of delivery confirmation forms with the signature of packages delivered by the driver. I suspect more squiggly lines will surface. I REALLY need Fanatics to be a bigger advocate for me with Fedex.

[pawpawdiv9]

I posted in the HA thread but this my experience with Heritage
It was shipped FedEx
When delivered they asked for my driver license and took photo of it and made me sign their iPad
This was a 2500 $ package to my house
The box did not say heritage auctions on it but the item was packaged well
Just my recent experience

[jingram058]

Originally Posted by russkcpa

Fedex will not disclose who the package was "delivered to" Their only evidence of delivery is the squiggly line signature by R.Russ. They will not disclose who the driver contacted when Fedex dispatched him/her back to the site to retrieve the package.

My office is on the 2nd floor of a very busy 3 floor office building in downtown Venice FL. The area in downtown Venice is loaded with tourists this time of year. Many tourists use the large parking lot adjacent to my building when they shop. Automatic sliding doors lead into a small lobby in the building. At the end of the lobby is another set of doors which opened into a Bank of America branch. This branch closed sometime after Covid. The lobby has a few arm chairs adjacent to the two elevators. Many long time visitors, snowbirds, workers and drivers go in and out of our building because they know there are men's and women's rest rooms there. All 2nd and 3rd floor suites are clearly marked in a large lobby directory. Unfortunately there are no security cameras inside the lobby or outside the building entrance.

I would suspect in discovery it will be possible to see a history of delivery confirmation forms with the signature of packages delivered by the driver. I suspect more squiggly lines will surface. I REALLY need Fanatics to be a bigger advocate for me with Fedex.

Living in Fort Myers, and former volunteer at the Seaboard railway depot museum in Venice, I'm quite familiar with where you are. In fact, I was just up there a few days ago. Yes, right now is "in season" and snowbirds are everywhere.

[Peter_Spaeth]

Originally Posted by russkcpa

The card has never shown up

I filed a police report which enabled me to have the PSA certificate cancelled

A "delivery dispute" has been filed by Fanatics with Fedex . I honestly don't know where this will end up. My rep at Fanatics believes "Fedex will be difficult" yet he has never seen a situation like this.

I will wait for an official response from Fedex before I take legal action. My rep understands that I will take legal action against Fanatics and Fedex.

I am preparing a summary containing all of the comments on this thread that describe virtually the same issue with the delivery of a Fedex package requiring direct signature confirmation. Please keep them coming. Thanks so much for your support.
Russ

Your Fanatics rep does not seem to understand Fanatics has an unconditional contractual duty to deliver the card to you that has nothing to do with Fed Ex or whether Fed Ex is being difficult or the outcome of a "delivery dispute." If the carrier they chose effed up, that is not your problem legally. Fanatics is a huge business, this claim is a pittance to them. I suggest contacting their chief legal officer: https://www.fanaticsinc.com/gregg-winiarski and/or the CEO of Fanatics Collectibles: https://www.fanaticsinc.com/mike-mahan-1

[nolemmings]

Originally Posted by Peter_Spaeth

Your Fanatics rep does not seem to understand Fanatics has an unconditional contractual duty to deliver the card to you that has nothing to do with Fed Ex or whether Fed Ex is being difficult or the outcome of a "delivery dispute." If the carrier they chose effed up, that is not your problem legally. Fanatics is a huge business, this claim is a pittance to them. I suggest contacting their chief legal officer: https://www.fanaticsinc.com/gregg-winiarski and/or the CEO of Fanatics Collectibles: https://www.fanaticsinc.com/mike-mahan-1

I would wager that Fanatics' legal department was made aware of this situation fairly early, and that the rep with whom OP is dealing is simply the current face of the company who is not acting on his own.

[Yoda]

Russ should contact his rep and demand that this whole sad episode be brought to the attention of senior management. If a lost/stolen item is worth 40k, then they should be aware of it. The longer it sits unresolved, the less the chance for recovery.

[Peter_Spaeth]

Originally Posted by nolemmings

I would wager that Fanatics' legal department was made aware of this situation fairly early, and that the rep with whom OP is dealing is simply the current face of the company who is not acting on his own.

I would not assume that. The rep could have just asked his supervisor who told him to pressure Fed Ex.

[Balticfox]

Originally Posted by russkcpa

I am preparing a summary containing all of the comments on this thread that describe virtually the same issue with the delivery of a Fedex package requiring direct signature confirmation. Please keep them coming.

Youtube is absolutely chock full of videos detailing carelessness/sloppiness of FedEx drivers. Copy a bunch of those for the judge/jury.