I may have to sue Fanatics or Fedex-UPDATED 5/8/25 AT END OF THREAD

[BobbyStrawberry]

Originally Posted by Peter_Spaeth

Now that FedEx has admitted it cannot locate the package, and is not claiming it was delivered

Is that what they're claiming, though? Sounds like they claimed it was delivered ...

Originally Posted by russkcpa

After a few days of contacting managers, supervisors, etc I get a "proof of delivery" with a squiggly line as a signature and signed by R.Russ (see attachment)

[Peter_Spaeth]

"after exhausting all search options, we haven't been able to locate this shipment. Please contact your shipper"

Does that sound to you like a claim they delivered it?

[Goudey]

absolutely awful. I had one too many times where Fedex delivery guy just signed it himself, and just decided to send it to a drop location and pick it up

[calvindog]

I can’t bear to read through all this but I presume everyone knows that not only do FedEx drivers routinely sign your name for the packages themselves before dropping them either in your mailbox or by your front door, but sometimes they claim they tried to deliver the package and found no one home — when you’re sitting inside your house. I’ve had that happen and checked the video feed from my numerous outdoor cameras. They never attempted a delivery, just needed an excuse to take an extra day due.

[BobbyStrawberry]

Originally Posted by Peter_Spaeth

"after exhausting all search options, we haven't been able to locate this shipment. Please contact your shipper"

Does that sound to you like a claim they delivered it?

It sounds to me, in light of their previous claim that it had been delivered, that they may now be claiming only to have looked on their end for it and not found it.

If, on the other hand, they are now admitting both that 1) it wasn't actually delivered, and 2) that they can't find it; then I agree with you that it should be Fanatics' problem now.

[Peter_Spaeth]

Originally Posted by BobbyStrawberry

It sounds to me, in light of their previous claim that it had been delivered, that they may now be claiming only to have looked on their end for it and not found it.

Huh? Why would they tell him to contact the shipper if they were claiming it had been delivered? And if their position was it had been delivered, why would they be looking for it?

[BobbyStrawberry]

Originally Posted by Peter_Spaeth

Huh? Why would they tell him to contact the shipper if they were claiming it had been delivered? And if their position was it had been delivered, why would they be looking for it?

I don't know. In my experience, the people that would be in contact with OP from FedEx in such a situation often convey conflicting and inaccurate information. They may have been instructed (as such reps often are) to simply say whatever helps the company evade responsibility

[Peter_Spaeth]

Perhaps, but IMO it would be very hard for Fanatics to claim it was delivered given the admission by Fed Ex in writing they had looked for the package and couldn't find it, and in the first instance Fanatics is the party I'd be looking to for a full refund.