I may have to sue Fanatics or Fedex-UPDATED 5/8/25 AT END OF THREAD

[russkcpa]

Originally Posted by Peter_Spaeth

I would think since Russ reported the issue to FedEx, they would have contacted the driver already to see if the box was misdelivered, and checked on any GPS readings?

Hi Peter,
Yes....I contacted Fedex immediately after I checked with the other tenants in the building. Fedex tells me NOTHING. The day of the delivery (January 13th) when I contacted Fedex to send the driver back to my office, they said they could not. They told me to go on line and click on "report missing package"

When I spoke to a "manager/supervisor" named Kewanna on January 14th she said that Fedex sent the driver back to retrieve the package with no luck.The driver NEVER came to my office.

I then received an email on January 15th thanking me for reaching out about my case and telling me "after exhausting all search options, we haven't been able to locate this shipment. Please contact your shipper"

[Peter_Spaeth]

Originally Posted by russkcpa

Hi Peter,
Yes....I contacted Fedex immediately after I checked with the other tenants in the building. Fedex tells me NOTHING. The day of the delivery (January 13th) when I contacted Fedex to send the driver back to my office, they said they could not. They told me to go on line and click on "report missing package"

When I spoke to a "manager/supervisor" named Kewanna on January 14th she said that Fedex sent the driver back to retrieve the package with no luck.The driver NEVER came to my office.

I then received an email on January 15th thanking me for reaching out about my case and telling me "after exhausting all search options, we haven't been able to locate this shipment. Please contact your shipper"

If they admit they haven't been able to locate the shipment, that's much better for you than claiming it was delivered. So they've given you what you need vis a vis Fanatics' terms and conditions, and any claim against FedEx should it be necessary.

[Balticfox]

FedEx is clearly stonewalling. You need to escalate to a legal investigation immediately because FedEx won't willingly assist you any further. Someone fraudulently signed for the package on your behalf. There's legal culpability right there over and above criminal negligence on FedEx's part.

[russkcpa]

I have sometimes had Fedex packages that require signature confirmation diverted to Walgreens nearby. They know me by my face, yet EVERY TIME I pick up a package I must show my drivers license.

This is such a joke. I am still waiting for my Fanatics rep Chris Peerboom to get this resolved in a civil manor.

PSA is closed today but I will get this SN decertification started first thing tomorrow.

Thanks again for all of the advice and Fedex experiences...what an eye opener.
Russ