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  #1  
Old 01-17-2025, 10:39 AM
packs packs is offline
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I hope there is a positive outcome. I bought a very expensive baseball and it was delivered by FedEx with the same signature requirement. Like you, I was waiting on edge for my package. I got the same BS automated delivered message even though nobody rang my bell. It said my package had been signed by a C. Covid. I ran downstairs and luckily my package was there but I was extremely annoyed.
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  #2  
Old 01-17-2025, 11:35 AM
russkcpa russkcpa is offline
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Quote:
Originally Posted by packs View Post
I hope there is a positive outcome. I bought a very expensive baseball and it was delivered by FedEx with the same signature requirement. Like you, I was waiting on edge for my package. I got the same BS automated delivered message even though nobody rang my bell. It said my package had been signed by a C. Covid. I ran downstairs and luckily my package was there but I was extremely annoyed.
C.Covid signature same concept as R.Russ
I am going to have Fedex send me old "proof of delivery" signatures. I hope they keep them in a digital file.
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  #3  
Old 01-17-2025, 12:01 PM
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BobbyStrawberry BobbyStrawberry is offline
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That's awful. I'm sorry to hear about this.

Do you think there is someone in your building/complex who signed for you, or do you think the driver forged the signature?

I can't imagine that FedEx was your choice...for items of that value (and really even far below it), every single AH should allow winners to choose the shipping method. FedEx can be such a nightmare. For all the complaints about USPS, USPS Registered would not have led to this outcome IMO
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  #4  
Old 01-17-2025, 04:32 PM
russkcpa russkcpa is offline
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Originally Posted by BobbyStrawberry View Post
That's awful. I'm sorry to hear about this.

Do you think there is someone in your building/complex who signed for you, or do you think the driver forged the signature?

I can't imagine that FedEx was your choice...for items of that value (and really even far below it), every single AH should allow winners to choose the shipping method. FedEx can be such a nightmare. For all the complaints about USPS, USPS Registered would not have led to this outcome IMO
I would guess the driver. My first area of discovery will be to review all of the driver’s signature deliveries. I would bet that “forged signature “ is not a first.
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  #5  
Old 01-17-2025, 07:17 PM
hcv123 hcv123 is offline
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Default I see this getting worse before possibly better

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Originally Posted by russkcpa View Post
I would guess the driver. My first area of discovery will be to review all of the driver’s signature deliveries. I would bet that “forged signature “ is not a first.
page of cards was stolen including an autographed 1961 Clemente and 1961 Hornsby from a package whine in Fedex's possession for less than 14 hours. They "investigated" Conclusded nothing - whole process is laughable, but not in the least bit funny!

Wonder if there are enough of these type situations for a class action lawsuit. As previously mentioned until this atrocious accountability costs Fedex real money (ie. Expensive lawsuit settlement), I suspect the lack of process follow through and accountability will continue.

It is situationally great to be covered by insurance in these cases, but more globally 1) It lets Fed Ex (or other shippers) off the hook regaridng true accountability and ends up costing us all more for insurance as a result of FedEx emloyees negligent behabvior!
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  #6  
Old 01-17-2025, 07:36 PM
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Wonder if filing a police report would get anywhere…40k is no joke.
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  #7  
Old 01-17-2025, 08:17 PM
sb1 sb1 is offline
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I had a consignor/board member send a package Fed EX to my residence last week, signature required, I was home all day and about 4;30 received an email alert from FedEx, package was delivered. I jumped up, knowing no one had rang the bell and assumed they just left it at the door and went on. Nope, nothing there. walked the 50 yards down the drive to the mailbox and a white box is leaning against the mail box in the 6" of snow we just got....

Had I not gotten the email, I would have never known and as the others the signature was a little short scribble.
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  #8  
Old 01-17-2025, 10:03 PM
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conor912 conor912 is offline
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Wonder if filing a police report would get anywhere…40k is no joke.
sooner the better, imo.
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  #9  
Old 01-17-2025, 12:03 PM
jimq jimq is offline
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When I worked at USPS we had GPS in our scanners so they could tell where a package was delivered. But they would never share that with a customer.

Also "adult signature" is way different from signature confirmation or restricted delivery. With only "adult signature" we didn't check somebody's ID if they were obviously adult. With signature confirmation we had to check ID to see that the name you signed was the name on the ID. With restricted delivery the name on your ID had to be the name the package was addressed to.

I just wonder if insurance covers misdelivery. With it not being fedex insurance, is it covered for damage or loss or is it covered for failure to safely deliver it to you? It wasn't lost or damaged, just not properly delivered.

Good luck, I hope they come thru for you.
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  #10  
Old 01-17-2025, 12:05 PM
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I have had issues with FedEx in the past. I started having them hold packages at a nearby distribution center, so I can just pick them up at my convenience, and no further problems. I hope this is resolved for you quickly, and without a lot of stress.
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  #11  
Old 01-17-2025, 12:33 PM
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Quote:
Originally Posted by Andrew1975 View Post
I have had issues with FedEx in the past. I started having them hold packages at a nearby distribution center, so I can just pick them up at my convenience, and no further problems. I hope this is resolved for you quickly, and without a lot of stress.
This is exactly what I do now, as well. Best of luck.... an awful situation, and hoping you get your proper recourse.
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  #12  
Old 01-17-2025, 01:43 PM
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4815162342 4815162342 is offline
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Quote:
Originally Posted by Andrew1975 View Post
I have had issues with FedEx in the past. I started having them hold packages at a nearby distribution center, so I can just pick them up at my convenience, and no further problems. I hope this is resolved for you quickly, and without a lot of stress.

+1

I have started doing this when I know I will not be home to sign for a package. FedEx would leave a door tag half the time, and the other half they would sign for it and leave it at the front door.
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  #13  
Old 01-20-2025, 07:30 AM
hammertime hammertime is offline
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Quote:
Originally Posted by Andrew1975 View Post
I have had issues with FedEx in the past. I started having them hold packages at a nearby distribution center, so I can just pick them up at my convenience, and no further problems. I hope this is resolved for you quickly, and without a lot of stress.
Same, this has worked well for me so far.

Quote:
Originally Posted by BobbyStrawberry View Post
I can't imagine that FedEx was your choice...for items of that value (and really even far below it), every single AH should allow winners to choose the shipping method. FedEx can be such a nightmare. For all the complaints about USPS, USPS Registered would not have led to this outcome IMO
Agreed, FedEx is the absolute WORST IMO, and for some reason the packages that PSA sends don't qualify for a vacation hold, so if I'm out of town I have to try to finagle something so they don't get returned. So stupid.
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