OT Public service announcement regarding UPS

[hcv123]

Originally Posted by Eric72

I imagine he gets his mail via the PO Box.

go to my PO box and have without issue since I set up my box as a "residential address" per USPS rules over 5 years ago.

Update on the matter: I still don't have the package!! I received mixed messages from different UPS employees about a rerouting option. I offered to drive over an hour to go pick it up from their sorting facility (not an option for them). I was told if it were rerouted it should arrive today (Saturday).I asked to have it rerouted to a UPS store - I was told the original mailer had to initiate that change. I called them. They did so yesterday at noon. Since then when I check tracking it shows "The delivery date will be provided as soon as possible.

We've received a request from the sender to update the delivery address."

I reached someone at UPS today - they said I could ask the shipper to put a trace on the package or just wait till Monday!!! Shipper tried to put a trace on it, but could find no option to do so online - need to wait till Monday.

To be continued....

That UPS calls what they are providing here "customer service" is utterly ridiculous.