Memory Lane sold cards they didn't have per SCD

[Snapolit1]

I realize their hands are somewhat tied due to an ongoing LE investigation and insurance concerns, but I cannot belive they haven't issued a one page statement to the collecting world "DEAR OUR LOYAL CONSIGNORS, CUSTOMERS, AND OTHER LOYAL SUPPORTERS" and said . . . . well, . . . something. Even if we wish we could say more, but are really honest folks, have always appreciated your loyal patronage, thank you [nine different ways], and we will keep you informed as this plays out. That seems like basic public relations and crisis management 101. Saying nothing is not a smart move to limit reputational harm.

[ALBB]

I get the jist of this sad tale, but not understanding one part -

OK, these stolen cards. Why were they going to Best West OH ?

I thought they were all in the Mem Lane auction ?

Was the plan to display all cards at show and try and drum up more bids ?

Or last day of bidding coinciding with last day of show for excitement ?

[vintagerookies51]

Originally Posted by ALBB

I get the jist of this sad tale, but not understanding one part -

OK, these stolen cards. Why were they going to Best West OH ?

I thought they were all in the Mem Lane auction ?

Was the plan to display all cards at show and try and drum up more bids ?

Or last day of bidding coinciding with last day of show for excitement ?

It's pretty standard at big shows to display cards that will be in an upcoming auction to attract bidders.

[Lorewalker]

Originally Posted by Snapolit1

Saying nothing is not a smart move to limit reputational harm.

In the real world that is what should be done but this is our hobby. They just have to have some amazing stuff in their next auction and all will be forgotten.

[calvindog]

Originally Posted by Snapolit1

I realize their hands are somewhat tied due to an ongoing LE investigation and insurance concerns, but I cannot belive they haven't issued a one page statement to the collecting world "DEAR OUR LOYAL CONSIGNORS, CUSTOMERS, AND OTHER LOYAL SUPPORTERS" and said . . . . well, . . . something. Even if we wish we could say more, but are really honest folks, have always appreciated your loyal patronage, thank you [nine different ways], and we will keep you informed as this plays out. That seems like basic public relations and crisis management 101. Saying nothing is not a smart move to limit reputational harm.

I agree. Even if they’re not permitted to say much, they can say something.

[parkplace33]

Originally Posted by Snapolit1

I realize their hands are somewhat tied due to an ongoing LE investigation and insurance concerns, but I cannot belive they haven't issued a one page statement to the collecting world "DEAR OUR LOYAL CONSIGNORS, CUSTOMERS, AND OTHER LOYAL SUPPORTERS" and said . . . . well, . . . something. Even if we wish we could say more, but are really honest folks, have always appreciated your loyal patronage, thank you [nine different ways], and we will keep you informed as this plays out. That seems like basic public relations and crisis management 101. Saying nothing is not a smart move to limit reputational harm.

Almost 4 weeks now since the theft. I don't expect anything now from them, except an email announcing their next auction.

[BeanTown]

Originally Posted by parkplace33

Almost 4 weeks now since the theft. I don't expect anything now from them, except an email announcing their next auction.

Or to pay them for the items you won and they are in possession of.

[BeanTown]

On a positive note…. I will say, when I win items of value from Memory Lane, it comes in a very nice ML box, and on my birthday they send a card with a couple pieces of candy. So, they do acknowledge their customers and do the little things right.

[Gorditadogg]

Originally Posted by BeanTown

On a positive note…. I will say, when I win items of value from Memory Lane, it comes in a very nice ML box, and on my birthday they send a card with a couple pieces of candy. So, they do acknowledge their customers and do the little things right.

Yay!

Sent from my SM-S906U using Tapatalk

[Exhibitman]

Mmmm, candy.

[Grigsby]

As a along time lurker around here, I love this type of thread