What would you do ?

Eric72 · #1 10-24-2023, 08:43 PM

Has the buyer's eBay ID been named in this thread?

I'm sure there are quite a few Net54 members who would appreciate that info.

Popcorn · #2 10-24-2023, 09:05 PM

Quote:

Originally Posted by Eric72

Has the buyer's eBay ID been named in this thread?

I'm sure there are quite a few Net54 members who would appreciate that info.

I’ll send it PM, they have a store I looked up. Looks kinda like a pawn shop-jewelry store. I’m just bummed by this whole thing. Registered mail has been like a full proof type of delivery until now. I don’t blame usps for this just wish eBay would make all transactions above a certain amount go through them so this is not possible.

The reason for the claim was a damage package. The package from the photos looks fine. Only the top has a slight piece of the registered mail tape pealing up from the package.

jayshum · #3 10-24-2023, 09:15 PM

Quote:

Originally Posted by Popcorn

I’ll send it PM, they have a store I looked up. Looks kinda like a pawn shop-jewelry store. I’m just bummed by this whole thing. Registered mail has been like a full proof type of delivery until now. I don’t blame usps for this just wish eBay would make all transactions above a certain amount go through them so this is not possible.

The reason for the claim was a damage package. The package from the photos looks fine. Only the top has a slight piece of the registered mail tape pealing up from the package.

Plenty of threads on the board complain about eBay having the authentication process, but it does help protect the seller as well as the buyer.

Leon · #4 10-25-2023, 07:27 AM

If I were you I would try to reach a Postal Inspector. They will be interested in fraud with a registered package.

If you believe you've been targeted by a scam involving the U.S. Mail, you can get help by contacting your nearest Postal Inspection Service office in one of three ways: Call 1-877-876-2455.
.

realbigfatdog · #5 10-25-2023, 08:28 AM

Quote:

Originally Posted by Leon

If I were you I would try to reach a Postal Inspector. They will be interested in fraud with a registered package.

If you believe you've been targeted by a scam involving the U.S. Mail, you can get help by contacting your nearest Postal Inspection Service office in one of three ways: Call 1-877-876-2455.

.

Agreed. The postal inspectors dont f*** around. Best course of action.

Sent from my SM-G950U using Tapatalk

Popcorn · #6 10-25-2023, 09:01 AM

Quote:

Originally Posted by Leon

If I were you I would try to reach a Postal Inspector. They will be interested in fraud with a registered package.

If you believe you've been targeted by a scam involving the U.S. Mail, you can get help by contacting your nearest Postal Inspection Service office in one of three ways: Call 1-877-876-2455.
.

Will do thank you.

packs · #7 10-25-2023, 09:29 AM

I haven't been in this situation as the seller but I have been in a similar situation as a buyer and can share how that seller handled things.

I purchased a very inexpensive ($180) item from a major auction house that I had previously spent over 10K with over the years. The item never made it to me but showed up as "delivered" in the postal system. However, this item did not carry any kind of signature confirmation and there was no way to prove delivery other than a person marked it as delivered.

The AH refused to refund me because "it was delivered" and when I asked them why THEY didn't purchase signature confirmation, they said it was because the item wasn't high value enough and effectively made it MY problem.

I will never purchase anything from them again.

However, in this situation a person DID sign for the item, acknowledges they received it, the postal service acknowledges there were no issues with the package at any point, so I don't think you have any obligation or that there is anything necessarily to "right" about what happened, especially since this person isn't even sure there is a problem by refusing to look in the box.

jchcollins · #8 10-27-2023, 08:58 AM

Quote:

Originally Posted by packs

The item never made it to me but showed up as "delivered" in the postal system. However, this item did not carry any kind of signature confirmation and there was no way to prove delivery other than a person marked it as delivered.

The AH refused to refund me because "it was delivered" and when I asked them why THEY didn't purchase signature confirmation, they said it was because the item wasn't high value enough and effectively made it MY problem.

This happened to me a few years back on eBay, I think on like a $150 card. I used to get stuff delivered at my mailroom at work, never had a problem in years until this one, probably on hundreds of packages that went off without a hitch. It got scanned “delivered”, but when I went to pick it up, the mailroom guys didn’t have it. Between the carrier and mailroom guys, I’m about 90% sure someone saw an opportunity guessing what it was and just pocketed my item. There was no sig confirmation, but a postal person tried to get me a GPS location on the scan, which I was eventually told sorry - the loading dock concrete there means they couldn’t get a GPS location. Uh huh. Never had stuff mailed to work again after that.

To my surprise, even though it showed delivered, eBay DID stand up for me and refunded me anyway. I’m guessing they would not do that repetitively, but it was nice to just be taken care of that way after I opened a case, with really not many questions asked.

Sent from my iPad using Tapatalk

Eric72 · #9 10-25-2023, 05:07 PM

Quote:

Originally Posted by jayshum

Plenty of threads on the board complain about eBay having the authentication process, but it does help protect the seller as well as the buyer.

Agreed.

From the seller's perspective, it takes "...I got an empty box..." out of the scammers' playbooks, as well as quite a few other tricks of their trade.

I'm sure the fraudsters still try their crap even when something goes through authentication, though.

Popcorn · #10 10-25-2023, 06:30 PM

Going back and forth today:

This guy is completely obsessed with the condition of the register mail tape. I have asked him 3 times are the cards okay and he will not answer. He’s acting like because a piece of the mail tape popped up from the edge he should get a refund immediately with no questions asked. The box has no real damage. You can see the stamps from usps when it was sealed together.

All his messages are about the condition of the box’s tape, not even about the box or the cards! And the time usps took to deliver. I offered a refund if he has the cards but no response.

This is so !!. I’m back to 99-1.

Sorry to post my boring problems on here but hopefully it’s a warning to sell individual cards only or consign sets-lots to a consigner to avoid future losses.

bobw · #11 10-25-2023, 07:36 PM

All his messages are about the condition of the box’s tape, not even about the box or the cards!

Even if the tape popped up loose a bit.....could whatever you sent have been removed from the box?

Is it possible to post the pic of this loose tape?

Popcorn · #12 10-25-2023, 08:19 PM

Wow this guy states he does not know who picked it up even though he has it in his possession. Every message from him is complaining about the tape like I said and nothing to do with the cards. Said he was out of town.

It was completely sealed otherwise they would not have stamped it and if it did pop loose it would have been returned. Amazingly the bottom is fine and the other part of the top is fine. Only where someone cut the box open is no longer sealed.