What would you do ?

[jayshum]

Did he file a return request yet through eBay? If so, what are they doing? Is eBay still pro buyer no matter what really happened?

[Popcorn]

Originally Posted by jayshum

Did he file a return request yet through eBay? If so, what are they doing? Is eBay still pro buyer no matter what really happened?

We are still going back and forth. Today is the escalation day for eBay to step in. I’m not sure if I should escalate it or wait for him to. I’m talking to two different people i learned yesterday. The guy who bought the cards and his wife. They take turns it looks like communicating.

[jayshum]

Originally Posted by Popcorn

We are still going back and forth. Today is the escalation day for eBay to step in. I’m not sure if I should escalate it or wait for him to. I’m talking to two different people i learned yesterday. The guy who bought the cards and his wife. They take turns it looks like communicating.

That's strange. Any idea why that's happening?

[Eric72]

Originally Posted by Popcorn

We are still going back and forth. Today is the escalation day for eBay to step in. I’m not sure if I should escalate it or wait for him to. I’m talking to two different people i learned yesterday. The guy who bought the cards and his wife. They take turns it looks like communicating.

I'm surprised you haven't contacted eBay already. If it appeared someone were trying to defraud me out of thousands of dollars, I'd be communicating with the platform directly.

I'd also be speaking with the Postmasters at both Post Offices, the one where I mailed it and the one where the individual signed for the package.

[Popcorn]

Originally Posted by Eric72

I'm surprised you haven't contacted eBay already. If it appeared someone were trying to defraud me out of thousands of dollars, I'd be communicating with the platform directly.

I'd also be speaking with the Postmasters at both Post Offices, the one where I mailed it and the one where the individual signed for the package.

I contacted ebay right after the return was opened, also spoke to my local usps manager & filed a claim. I was hesitant to file a claim because the buyer won’t tell me what’s in the package but the manager said file it right away.

I know whenever I’ve have an issue with a purchase I escalate the claim immediately if I think I’m in being scammed and want my money back. It’s odd to me they haven’t escalated the claim.

They won’t even tell me if the box is empty or still has the cards in it. If it has the cards I would gladly refund them just to move on from this crap.

[Popcorn]

I looked the buyer up on instagram, Facebook ect and they don’t look like scammers. Not that scammers have a particular look but it’s why I’m not 100-0 and more like 80-20 that it could have been a postal employee who opened the box. I’ve shipped maybe 100+ registered mail packages and never had a single issue.

[Popcorn]

Okay it’s been days, Guy won’t tell me if the cards are in the box or escalate the claim. Said they are going to the post office, not sure what that would do but any information is welcome. Claim is filed but usps will no way pay out any insurance on a delivered usps registered package. So bummed about this whole thing it is keeping me up at night.

[jayshum]

Originally Posted by Popcorn

Okay it’s been days, Guy won’t tell me if the cards are in the box or escalate the claim. Said they are going to the post office, not sure what that would do but any information is welcome. Claim is filed but usps will no way pay out any insurance on a delivered usps registered package. So bummed about this whole thing it is keeping me up at night.

So after 5 days, the guy hasn't done anything? Sorry you have to deal with something like this.