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#1
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Call me crazy but I don’t want PSA to give a rats ass about customer experience. I want some people to have an awful experience. I want PSA to get the grades right. By doing this they would inevitably disappoint some people therefore some need to have a bad experience for them to properly do their job. And that’s what I want from them proper grading and authenticating. I don’t need my hand held or ass kissed.
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