1951 Vets Benefit- Giants VS Red Sox ticket stub- PSA Disappointment!!!

[VintageHoarder]

PSAs excuse is that they didn't want to "confuse" anyone.

[VintageHoarder]

It's like PSA is deliberately trying to make exhibition games inferior to MLB regular games for some reason.

[VintageHoarder]

But for what reason? Exhibition games are still a part of history and shouldn't be ignored, especially any that hold some historical significance.

[mrmopar]

Stop paying for their services. Enough of that and it will change attitudes. Until then, they know the masses will continue to pay.

[VintageHoarder]

Originally Posted by mrmopar

Stop paying for their services. Enough of that and it will change attitudes. Until then, they know the masses will continue to pay.

I told them that they deserved to be boycotted. They have all that power gone to their heads and just decide they can treat customers however they please. Thats when you know it's time for people to start waking up and boycotting any and all businesses that don't do right by the customer. Thankfully, they haven't seen a penny of my money, and after this experience, they likely never will. They would have to drastically change for the better before I ever even thought to submit anything to them.

[doug.goodman]

Well, I'm the last guy anybody would expect to come to the defense of an opinion seller, but they have a hard enough time figuring out when the most famous card in the hobby is trimmed, do you guys really expect them to be able to research some weird little fact about game that didn't count in the standings?

Yes, I called it a weird little fact.

To me it's not their mistake, it's a mistake by the guy who paid them money to slab it in the first place, when he didn't mention it to them to put on the label.

Oh, wait, now I get it, the main concern here isn't really the ticket, it's the label of the slab!

Oh, ok, now it all makes sense to me.

Doug



PS :

Originally Posted by VintageHoarder

It's like PSA is deliberately trying to make exhibition games inferior to MLB regular games for some reason.

Maybe it's because MLB considers them inferior, that's why they don't count in the standings.

[VintageHoarder]

Originally Posted by doug.goodman

Well, I'm the last guy anybody would expect to come to the defense of an opinion seller, but they have a hard enough time figuring out when the most famous card in the hobby is trimmed, do you guys really expect them to be able to research some weird little fact about game that didn't count in the standings?

Yes, I called it a weird little fact.

To me it's not their mistake, it's a mistake by the guy who paid them money to slab it in the first place, when he didn't mention it to them to put on the label.

Oh, wait, now I get it, the main concern here isn't really the ticket, it's the label of the slab!

Oh, ok, now it all makes sense to me.

Doug



PS :


Maybe it's because MLB considers them inferior, that's why they don't count in the standings.

Yes, theyre expected to research that....that's why they have a research team. It really doesn't even matter if it's considered inferior or not neither. PSA is simply refusing to do their job for their customers: that's the bottom line here. The game still happened and there was still signifigance to that game. Why bother stabbing it if it's going to be missing significant info?Whether they felt it was a weird request or not, They are a PAID service that WE (the collectors) are relying upon. Customers decide what they would like slabbed and how they prefer it labeled, NOT PSA. They are paid to do a job and are arguing with customers and trying to justify not doing their job. You are right in the fact that it is the original sellers fault to get it slabbed, but we don't know if he mentioned it to them or not. He might have, and PSA refused to label it. They straight out told me they would not relabel it the way I wanted, even if I PAID THEM. Isn't the entire purpose of their existence to please their customers? Yes, but they don't care. They have plenty of them in the masses. They can afford to piss them all off, because they keep going back.This is what happens when a company has a monopoly on the entire hobby: they can treat all their customers however they please without and repercussions. They won't see a penny of my money.

[VintageHoarder]

I mean, if PSA doesn't "count" them, then why even bother grading any of them to begin with? It makes zero sense.

[bigfanNY]

Originally Posted by VintageHoarder

I told them that they deserved to be boycotted. They have all that power gone to their heads and just decide they can treat customers however they please. Thats when you know it's time for people to start waking up and boycotting any and all businesses that don't do right by the customer. Thankfully, they haven't seen a penny of my money, and after this experience, they likely never will. They would have to drastically change for the better before I ever even thought to submit anything to them.

Reading through this I notice you refer to yourself as PSA's customer but you didn't really spend any money grading this ticket with PSA. So since you haven't spent any money with a business are you really their customer?
Maybe if you had just cracked the slab and submitted it with your research and asked nicely this would have gone your way.

You started your relationship with PSA by contacting them and claiming they made a mistake labeling your stub and you would like them to fix it for no charge. Which was at best a stretch. Doing business with a corporation or a local contractor or shop is a choice both parties need to benifit from the transaction or the side that is on the short end has every right to choose not to do business.
Example guy buys a car, then sells the car to owner 2 a lady we will call Karen. Karen calls vehicle manufacturer and says I wanted a blue car but when I got it the was red. Please repaint the car blue and make me your customer happy. Customer svs says they will research your issue and get back to you. ( now manufacturer has to spend time to research and respond to you on their dime) they come back say car was ordered red by the original owner, who by the way is not you. Karen says this is unacceptable she wants a blue car and if she has to pay...she is not happy but she will pay. Oh and you must change the VIN and all records to reflect that her car is Blue and not Red. Customer service says hold on I will escalate this. Gabriel from cust service calls Karen and says we are not going to do this for you Karen it is too many unpaid man hours to do what you ask and our repainting fee will not make us whole we will lose money on this one off. Karen is not happy she cannot understand why this business will not make her happy how do they stay in business letting people walk away unhappy. When the fact is sometimes you need to say no to customer requests when they are outside the normal parameters. Just a business decision.

PSA has just expanded their Ticket grading department according to their website. They are trained on how to authenticate tickets and stubs and how to research using a very specific set of approved resources. Since the first professional game in 1871 records and boxscores have been collected and verified. PSA has I assume chosen a number of sites and books to help identify Games Boxscores Debuts significant events. If you ask them to go outside the regulated and verified games in these collections it is going to cost money in research timeand verification. Doesn't PSA have the right to look at any customer request and decide weather or not it makes business sense to comply with the request?

[Leon]

Vintagehoarder wouldn't put his name out here per the rules. He said I was bullying him.....

Here our our last few comments...


Me- I don't care what you say. Say what you want to. But you have to put your name next to it. That's it.


Him- Obviously, you do care or we wouldn't be having this discussion. Listen: just delete my account. I'm over it. You can't tell me who I bullied and you are still calling me out on an opinion I made. Truly, I'm done with all of this. We clearly don't agree on our viewpoints, so this isn't the board for me.


And that is after I continually told him he needs his full name out here. He kept talking about other stuff. Obviously, he wanted to not abide by the rules and be another anonymous troll as there are on other forums. So, he is now gone.

.

[gonefishin]

Originally Posted by Leon

Vintagehoarder wouldn't put his name out here per the rules. He said I was bullying him.....

Here our our last few comments...


Me- I don't care what you say. Say what you want to. But you have to put your name next to it. That's it.


Him- Obviously, you do care or we wouldn't be having this discussion. Listen: just delete my account. I'm over it. You can't tell me who I bullied and you are still calling me out on an opinion I made. Truly, I'm done with all of this. We clearly don't agree on our viewpoints, so this isn't the board for me.


And that is after I continually told him he needs his full name out here. He kept talking about other stuff. Obviously, he wanted to not abide by the rules and be another anonymous troll as there are on other forums. So, he is now gone.

.

Leon - Jim Hoskins here - good job. I don't know how often you do this kind of stuff but I for one, very much appreciate your efforts.

[commishbob]

Originally Posted by Leon

Vintagehoarder wouldn't put his name out here per the rules. He said I was bullying him.....

Here our our last few comments...


Me- I don't care what you say. Say what you want to. But you have to put your name next to it. That's it.


Him- Obviously, you do care or we wouldn't be having this discussion. Listen: just delete my account. I'm over it. You can't tell me who I bullied and you are still calling me out on an opinion I made. Truly, I'm done with all of this. We clearly don't agree on our viewpoints, so this isn't the board for me.


And that is after I continually told him he needs his full name out here. He kept talking about other stuff. Obviously, he wanted to not abide by the rules and be another anonymous troll as there are on other forums. So, he is now gone.

.

Standing by your opinion with your name seems like a dumb thing to get triggered about. Especially when it’s a forum rule.