Warning about EBAY Authenticity Program

[Stanesq]

Originally Posted by Lordstan

I would re-read their policy closely. It has always been held that the person sending am item is responsible for delivering the item regardless of how it's getting to the receiver. Ebay itself always held the shipper liable for delivery even if the po lost it This is why postal insurance was always more to protect the seller not the buyer. IMO, it's ebays responsibility to get the item back to you safely, especially if they forcefully put themselves in the middle of the transaction.

Sent from my SM-G998U using Tapatalk

Im contesting the chargeback with my bank and may win there at the expense of getting thrown off ebay.

[rand1com]

If it still shows in the USPS system, you will eventually get it. Then what. You get the card and the money. You should have waited for a reasonable time before potentially doubling up. Even you said it still showed in the system. I had an item delivered to a member on here 5 weeks after it was shipped. I had already refunded after two weeks but he paid again when he got the card. It stayed in one postal location for almost 5 weeks before it moved. It happens.

[Stanesq]

Originally Posted by rand1com

If it still shows in the USPS system, you will eventually get it. Then what. You get the card and the money. You should have waited for a reasonable time before potentially doubling up. Even you said it still showed in the system. I had an item delivered to a member on here 5 weeks after it was shipped. I had already refunded after two weeks but he paid again when he got the card. It stayed in one postal location for almost 5 weeks before it moved. It happens.

I went to my post office this morning. They said it is lost in the system and they are trying to locate it. I guess I could have just let EBay keep the money and if the card never shows up I am out both. I told eBay I never received it and I appealed their chargeback asking them to wait until I received the card. They told me as far as they are concerned once they mail it out it’s not their issue and thus they initiate the chargeback. I have an item that went missing three years ago in Los Angeles between the distribution site and was never delivered. eBay charged me back. It was never delivered back to me. They told me to make a claim thru insurance because I mailed it. The post office declined to pay stating that the price something sells for on ebay was not proof of its value. I lost several signed diamond kings in that transaction. I really have no faith in the postal service and usually use UPS or FedEx for anything of significant value generally.

[jimq16415]

You can do a help request online at USPS.com https://www.usps.com/help/missing-ma...Dk5MzcuMC4wLjA. The next step is a missing mail search, it talks about how to do that on the same page. Sometimes if your problem gets to the right desk it gets fixed,

[Jim65]

Originally Posted by Stanesq

They told me to make a claim thru insurance because I mailed it. The post office declined to pay stating that the price something sells for on ebay was not proof of its value.

Unfortunately, this is true. I had a similar situation and was told the same thing. What proof could be better than what the exact item sold for?

USPS insurance is a scam, they denied a claim for an item that was sent signature required, it was never scanned as delivered or signed for, they denied the claim because the carrier "clearly remembered delivering it"

[Batman]

He remembered delivering it alright. Probably delivered it to himself.

[Jewish-collector]

This is a good reason NOT to sell that value of an item on eBay.