Ebay Authentication is a real head-scratcher

[conor912]

Originally Posted by rjackson44

thats why i buy cards under $250 ..just my two cents

Originally Posted by dmats33312

. It does a lot more than catch .01%. It catches people that never send the item. It catches buyers who say they never received the item or wrong item. I really see no problem with this.

I see no problem either. It’s just that I have literally never had an issue with any of those scenarios. Maybe I’m just lucky.

[conor912]

Hahaha. Just received this from ebay. This is laughable. What a waste of resources.


“Hi Conor,

We wanted to let you know that your order (below) is on the way, but unfortunately we can’t provide the Authenticity Guarantee you were expecting. The item was miscategorized when it was listed and isn’t eligible for this service. We know this may be disappointing and we’ve contacted the seller to let them know about the error in their listing.”.

[55koufax]

Hahaha. Just received this from ebay. This is laughable. What a waste of resources.


“Hi Conor,

We wanted to let you know that your order (below) is on the way, but unfortunately we can’t provide the Authenticity Guarantee you were expecting. The item was miscategorized when it was listed and isn’t eligible for this service. We know this may be disappointing and we’ve contacted the seller to let them know about the error in their listing.”.

About 6 - 8 weeks back I eBay W'd a 1980 Rickey RC in PSA 8.5 auctioned by 4SC. I was thrilled it was "only" $450. Come to find out about two weeks later, it was rejected by the Authenticator.

I was never once informed of this. I had to figure it out on my own. Thank goodness I have a relationship with 4SC and was able to communicate to them about it. Unfortunately, they did not deliver on their promise to sell me the card directly for the same price after they rec'd it back. I see they auctioned an 8.5 off again a few weeks after my plight ended. My guess it was the same card. They got $525. Wonder if it passed the second time? My guess is it did.

Many here will think this system works and is a good thing in that they feel the authenticator caught an error in the original grading process. Why then was there zero explanation presented to me, the LOSER BUYER who thought he had a great under VCP buy at $450? If PSA throws a card in a slab and then basically tells their clients they F'd up, how does that make them look?
Unfortunately for me, I have 22,000 other PSA slabs that could be in question...

[trambo]

I can't imagine anyone likes the slowdown by going through some additional process but the protection it provides both buyer and seller seems to be worth it. As a seller of a PSA slabbed $15k+ card not long ago there, I was very happy to list the card there since I had the added protection that an ebay proxy would actually see I shipped the right thing and it was exactly what I had said it was.

The authentication on ebay isn't that new at this point so it should be a known thing by now by most ebay users.

[Gorditadogg]

Originally Posted by 55koufax

About 6 - 8 weeks back I eBay W'd a 1980 Rickey RC in PSA 8.5 auctioned by 4SC. I was thrilled it was "only" $450. Come to find out about two weeks later, it was rejected by the Authenticator.



I was never once informed of this. I had to figure it out on my own. Thank goodness I have a relationship with 4SC and was able to communicate to them about it. Unfortunately, they did not deliver on their promise to sell me the card directly for the same price after they rec'd it back. I see they auctioned an 8.5 off again a few weeks after my plight ended. My guess it was the same card. They got $525. Wonder if it passed the second time? My guess is it did.



Many here will think this system works and is a good thing in that they feel the authenticator caught an error in the original grading process. Why then was there zero explanation presented to me, the LOSER BUYER who thought he had a great under VCP buy at $450? If PSA throws a card in a slab and then basically tells their clients they F'd up, how does that make them look?

Unfortunately for me, I have 22,000 other PSA slabs that could be in question...

Other posters have commented about inadequate communication from ebay when a card does not pass authentication, so it does seem like that part of the process could be improved. I've bought and sold dozens of cards since eBay started the authentications, and have never had one rejected, so I don't have the personal experience you do.

When PSA does their review of the slab, they are looking at the holder. They are supposed to make sure it is not a fake slab, or a re-sealed slab, or a slab with a phony label. If PSA rejects a slab because they think it is fake or tampered with or damaged, why would you still want it?

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[peanuts]

Originally Posted by Gorditadogg

Other posters have commented about inadequate communication from ebay when a card does not pass authentication, so it does seem like that part of the process could be improved. I've bought and sold dozens of cards since eBay started the authentications, and have never had one rejected, so I don't have the personal experience you do.

When PSA does their review of the slab, they are looking at the holder. They are supposed to make sure it is not a fake slab, or a re-sealed slab, or a slab with a phony label. If PSA rejects a slab because they think it is fake or tampered with or damaged, why would you still want it?

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They will also reject the slab if the slab itself has a condition which was not described in the listing or title. Significant scratching, any crack, chips, etc. However, all of these can be resolved with a reslab (or freeing the card, as many on here enjoy), so it seems a bit overzealous.

[brianclat11]

Originally Posted by peanuts

They will also reject the slab if the slab itself has a condition which was not described in the listing or title. Significant scratching, any crack, chips, etc. However, all of these can be resolved with a reslab (or freeing the card, as many on here enjoy), so it seems a bit overzealous.

This is the exact reason that I received a refund today. Not really sure what was wrong with the slab, but I’m glad the protection is there and that I got my money back.

[brianclat11]

Originally Posted by brianclat11

This is the exact reason that I received a refund today. Not really sure what was wrong with the slab, but I’m glad the protection is there and that I got my money back.

Update to the story. I contacted eBay and talked to someone who explained the situation to me. Apparently, the seller sent a less valuable card for authentication. Honest mixup, or sketchy? Seems a little funny to me. At least I got a refund.

[G1911]

Originally Posted by Gorditadogg

Other posters have commented about inadequate communication from ebay when a card does not pass authentication, so it does seem like that part of the process could be improved. I've bought and sold dozens of cards since eBay started the authentications, and have never had one rejected, so I don't have the personal experience you do.

When PSA does their review of the slab, they are looking at the holder. They are supposed to make sure it is not a fake slab, or a re-sealed slab, or a slab with a phony label. If PSA rejects a slab because they think it is fake or tampered with or damaged, why would you still want it?

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Because I will break the slab and free the card inside as soon as it arrives, so I don’t care at all if the slab is damaged or tampered or fake. I don’t need an opinion seller to validate it is their opinion and risk them killing a deal that I of my own free will have chosen to make.

They review the slab and are supposed to ensure that the item matches the description and auction. Even the later can be useless or an outright bad thing for me. Example, I bought a very rare boxing card last month, in a set where 2 boxers have similar names. One of them is an extreme hobby rarity, one of them is worth maybe 2% as much. My winning bid was $3,381 plus tax and shipping. The listing accidentally names the card as the cheap one, but the photos made clear which card it is. It was absolutely listed wrong, and so PSA could reject it against the wishes of both buyer and seller. Thankfully they don’t know the difference and let me have my card, but it’s a process that at the best ads delay and at worst can unilaterally nix deals for me.

[kmac32]

The whole program is a really bad joke. If you buy a slabbed card and you know what you are buying, the buyer should have the option of opting out for the transaction. So far, the only thing I find is it delays a card getting here. I also believe it clogs up the submissions to CSG as their grader/ authenticators are being used to look at stuff from this stupid program. Ugh

[Jim65]

Originally Posted by kmac32

The whole program is a really bad joke. If you buy a slabbed card and you know what you are buying, the buyer should have the option of opting out for the transaction. So far, the only thing I find is it delays a card getting here. I also believe it clogs up the submissions to CSG as their grader/ authenticators are being used to look at stuff from this stupid program. Ugh

EBay could eventually add an opt out if both buyer and seller agree. The program protects sellers too so theres no chance EBay would add an opt out for buyer only, unless they add a clause saying if the buyer opts out, all sales are final, zero refunds.

[Gorditadogg]

Originally Posted by G1911

Because I will break the slab and free the card inside as soon as it arrives, so I don’t care at all if the slab is damaged or tampered or fake. I don’t need an opinion seller to validate it is their opinion and risk them killing a deal that I of my own free will have chosen to make.



They review the slab and are supposed to ensure that the item matches the description and auction. Even the later can be useless or an outright bad thing for me. Example, I bought a very rare boxing card last month, in a set where 2 boxers have similar names. One of them is an extreme hobby rarity, one of them is worth maybe 2% as much. My winning bid was $3,381 plus tax and shipping. The listing accidentally names the card as the cheap one, but the photos made clear which card it is. It was absolutely listed wrong, and so PSA could reject it against the wishes of both buyer and seller. Thankfully they don’t know the difference and let me have my card, but it’s a process that at the best ads delay and at worst can unilaterally nix deals for me.

Greg, we all know what you think, you've told us all about your hustle 100 times now. I am really sorry for you that ebay doesn't let you take advantage of ignorant sellers like they used to. Hopefully you can find some other way to do that.

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[G1911]

Originally Posted by Gorditadogg

Greg, we all know what you think, you've told us all about your hustle 100 times now. I am really sorry for you that ebay doesn't let you take advantage of ignorant sellers like they used to. Hopefully you can find some other way to do that.

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How is it this a hustle? I paid near to double what the cards previous high sale is. Anyone looking for it surely saw it with the set break. This is the 2nd time it has been mentioned on this forum. Yes, I participate in multiple threads, as you have. How is that taking advantage of an ignorant seller? You’ve never bid on a card with an error in the listing?

Or are you just a prick?

[Clutch-Hitter]

Originally Posted by conor912

I see no problem either. It’s just that I have literally never had an issue with any of those scenarios. Maybe I’m just lucky.

It happens and this authentication covers both seller and buyer. Buyer’s remorse (?) results in claims of case tampering, post office failing to scan as delivered results in buyer claiming he never received the card, purchase results in a psa graded card is a raw 80s reprint upon arrival. I’ve had all these scenarios, with Net54 threads for each. This fixes that B.S.