eBay's three-card monte on a single card sale.

[Aquarian Sports Cards]

Originally Posted by Brian Van Horn

Richard,

Thank you for the response, but you can't have a card verified as being in PSA's possession last night and then not. So, we went from the original operator stating the card was lost to the specialist verifying the card was in possession of PSA and then the refund. The only thing that tells me this is possible is that the original operator put in a lost card notice to the customer during or after my call to her and the specialist. Ah, nothing like a smooth operation and the potential for someone to profit off the card.

If you got paid, and didn't have to refund, didn't YOU profit off the card? The buyer who never received it has more reason to be upset than you. You are in exactly the same position you would have been if the sale had gone normally you got your money and you no longer have the card. The buyer got their money back but didn't get the card that they wanted.

[steve B]

So where is the card?

At PSA?
Who will follow the plan and send it to the buyer who already was refunded?

Or will i be returned to the seller?

Or..... what?


Ebays third party processes are gradually becoming a disaster. It's not so bad with cards so far, but the big talk on the bicycle group is that international sales shipped through Ebays internationa shipping system are getting as bad as it gets.
For items over some unknown size, the buyer gets a message that their package shipment can't be completed and they get a refund.
The seller gets a similar message.
And the package?

Destroyed.

[Brian Van Horn]

Steve,

Here is your answer as of 9:56 a.m. EST today:


"eBay

Good news, your item was authenticated!

Next, your item will be professionally repackaged and shipped to the buyer. We’ll let you know when it’s delivered!"

So, lost, found in phone conversation last night followed by lost, refund, found in four e-mails this morning.

[notfast]

Authentication program works for sellers once again.

I really dont understand the disdain for this program especially considering how many crappy buyers there are on ebay.

[jayshum]

Originally Posted by notfast

Authentication program works for sellers once again.

I really dont understand the disdain for this program especially considering how many crappy buyers there are on ebay.

I agree. It seems like eBay decided to reimburse the buyer too fast instead of waiting to see if the card would be located at PSA.

[BobC]

So now what are they going to do, take the money back from you and then return the now found card? Or, God forbid, leave the money with you and destroy the card, which Steve seemed to be hinting at as being done by Ebay in a somewhat similar issue, but dealing with oversized bicycle parts instead? I certainly hope the card does not end up destroyed/trashed in this case. Curious to hear what they (Ebay) say and do next.

[Brian Van Horn]

Originally Posted by jayshum

I agree. It seems like eBay decided to reimburse the buyer too fast instead of waiting to see if the card would be located at PSA.

It was before the 1:07 a.m. e-mail today that opened a case for a missing card, I was told by the specialist yesterday evening they had located the card. Ah, corporate communication at its finest.