What to do when an eBay "expensive" card does not pass their "review" ?

[insidethewrapper]

I'd gladly take the refund instead of being stuck with a counterfeit card. The process is good and working for the collector. I agree more communication would have been appropriate. This gives me more confidence when buying expensive cards on ebay.

[JollyElm]

Why is everyone completely ignoring the fact that NO ONE told the OP that the card was (possibly?) a counterfeit??? That is the issue here!! No communication whatsoever.

[bnorth]

Originally Posted by JollyElm

Why is everyone completely ignoring the fact that NO ONE told the OP that the card was (possibly?) a counterfeit??? That is the issue here!! No communication whatsoever.

Because nobody has said that card was counterfeit. Do you know something the rest of us doesn't?

EDIT: OP says serial # started with a 4. Post 3 shows a cert # starting with a 1. So not sure they are the same card but the one in post 3 was sold by 4sharpcorners.

[55koufax]

Wouldn't one assume PSA would just re-holder it? Or, shouldn't I as the buyer been made aware the slab was the issue? I may have opted just to pay to have it re-holdered?

Why is everyone completely ignoring the fact that NO ONE told the OP that the card was (possibly?) a counterfeit??? That is the issue here!! No communication whatsoever.

Bingo.....my loudest complaint was ZERO communication. I still do not know if the card was counterfeited, altered, or ______?

[G1911]

As advertised, in the graded card program, PSA does not look at the card at all. They wouldn’t rule the card is a counterfeit at all. They only look at the slab (including their competitors) to rule if the slab passes the vague standards of the program. A fake slab gets rejected, there seem to be conflicting reports on what damage to a slab can pass or not.

If it is a fake slab, I totally get the rejections. But as I crack cards out anyways, the damaged slab issue is one of several reasons I more and more do deals off eBay I would have previously done through them. I don’t need an incompetent grading entity to approve whether or not I can buy a card, especially when their rulings are predicated on parts I will literally throw in the garbage.

[Vintage Vern]

I've noticed some of the big power sellers have left ebay after the verification process was put in place. Kinda has me wondering why some have left?

[notfast]

Sounds like something is wrong with your ebay emails.

You get emails when a card passes/fails authentication. You get emails when you are refunded.

[Tabe]

Originally Posted by 55koufax

Bingo.....my loudest complaint was ZERO communication. I still do not know if the card was counterfeited, altered, or ______?

Have you checked your spam folders? ALL of your mail addresses? Last time somebody was on here complaining about not getting emails related to the authentication program, they actually had and just didn't see them.

[G1911]

I too have not get any messages in ebay, email alerts to my junk or spam or inbox for the email registered to the account and for which all other eBay memos are sent, or app notifications that a card or slab passed or failed certification. I see it when the tracking moves on and it starts to actually go to me. I don’t have much of a problem with this, but this seems to happen to a lot of accounts.