Ebay Authentication - It Gets Personal

[Peter_Spaeth]

Originally Posted by G1911

Because they are interfering in a transaction between two parties who want to do the deal, I think. Their assessment is correct, but no one involved in the deal cares what they think, but their deal is nixed because an unwanted third party arbitrarily says they can't do the deal. I wouldn't phrase it that way, but I see the sentiment.

That is on ebay, not CSG.

[G1911]

Originally Posted by Peter_Spaeth

That is on ebay, not CSG.

That does not seem to be true. CSG is still a meddling party, and it is their arbitrary choice. They can reach out to the buyer, as others have described having happened, or they can just kill a deal nobody wants to have killed. They are meddling because eBay paid them too and that’s their role, but the call to kill a deal or reach out to the buyer is their choice. They are responsible for it.

[Peter_Spaeth]

Originally Posted by G1911

That does not seem to be true. CSG is still a meddling party, and it is their arbitrary choice. They can reach out to the buyer, as others have described having happened, or they can just kill a deal nobody wants to have killed. They are meddling because eBay paid them too and that’s their role, but the call to kill a deal or reach out to the buyer is their choice. They are responsible for it.

Maybe they only reach out to the buyer if it is a minor issue/discrepancy.

[raulus]

Originally Posted by Peter_Spaeth

Maybe they only reach out to the buyer if it is a minor issue/discrepancy.

You do have to wonder what parameters and limitations eBay has placed on CSG and PSA around the authentication program.

[G1911]

Originally Posted by Peter_Spaeth

Maybe they only reach out to the buyer if it is a minor issue/discrepancy.

Which is their choice, clearly eBay allows them to reach out and they could. Many would argue this is a minor issue.

Even if eBay didn’t allow them too, people are still going to face some judgement for the things they do, especially by the person that is losing because of it. The party on the far end of the chain of responsibility is not the only one who is or can reasonably be accountable for what they do, good or bad. If I pay a fellow to do a bad or a good thing, he is still responsible for what he did, good or bad.