PSA complete through dates stalled

[Jcosta19]

Originally Posted by raulus

Because misery loves company, I have a similar situation. Express order for 6 post-war low pop oddball cards, entered 8/24. Still at the grading stage. Based on progress to date, unless they get inspired to move really quickly right away, I'm guessing it will be closer to 45-60 days.



I wonder whether the special offer they ran for the National at $18 per card has resulted in some increased volume and slowed down their throughput.

In another example of their inconsistencies I had a single card express order arrived August 4th and got it back within 2.5 weeks or so.

Unfortunately the holder came back cracked and was obviously cracked in the PSA cert verification image as well. Spent 3 whole days in QA2 and no one picked up on it.

Now it's back at PSA for a free reholder and after a week still in Research and ID.



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[RhodeyRhode]

Was speaking to someone recently who stated they believe PSA is now under grading to try and correct for the over grade image. Anyone else have this experience recently. Or maybe not since they are so far behind.

[Tyruscobb]

Originally Posted by RhodeyRhode

Was speaking to someone recently who stated they believe PSA is now under grading to try and correct for the over grade image. Anyone else have this experience recently. Or maybe not since they are so far behind.

I'm not accusing any third-party grader of any misconduct, or doing what I'm about to explain. This is just my unsupported personal opinion.

What makes more business sense - to under or over grade? If a card is under graded (or perceived to be), there is a chance the company will get another bite of the financial apple. The reason is either the owner or a subsequent buyer may crack the card and re-submit it for grading. This produces another grading fee for the same card.

However, who, other than a fool, would submit an over graded (or perceived to be) card for resubmission? This doesn't create the opportunity for potentially more fees from the same card.

[Lorewalker]

Originally Posted by Tyruscobb

I'm not accusing any third-party grader of any misconduct, or doing what I'm about to explain. This is just my unsupported personal opinion.

What makes more business sense - to under or over grade? If a card is under graded (or perceived to be), there is a chance the company will get another bite of the financial apple. The reason is either the owner or a subsequent buyer may crack the card and re-submit it for grading. This produces another grading fee for the same card.

However, who, other than a fool, would submit an over graded (or perceived to be) card for resubmission? This doesn't create the opportunity for potentially more fees from the same card.

The best business practice would be to offer a service and do it as well as possible every time and in the case of grading...being consistent. That way people will come back over and over. Well neither PSA nor SGC have had to do that. People come back no matter how frustrated and disappointed.

PSA is grading tougher, it would seem, part of it has to be too many people in the grading room. Try getting a room of 15 people to agree on where to go to lunch. PSA has more than 100 graders. I have seen PSA do this from time to time where they tighten up and then they relax. Who knows why. Consistently should be their number one goal.

[Deertick]

Originally Posted by Tyruscobb

I'm not accusing any third-party grader of any misconduct, or doing what I'm about to explain. This is just my unsupported personal opinion.

What makes more business sense - to under or over grade? If a card is under graded (or perceived to be), there is a chance the company will get another bite of the financial apple. The reason is either the owner or a subsequent buyer may crack the card and re-submit it for grading. This produces another grading fee for the same card.

However, who, other than a fool, would submit an over graded (or perceived to be) card for resubmission? This doesn't create the opportunity for potentially more fees from the same card.

The number of 'crack and resubmitters' are infinitesimal compared to the raw card universe. Would be a very inefficient business plan.

[Mike D.]

Originally Posted by Jcosta19

In another example of their inconsistencies I had a single card express order arrived August 4th and got it back within 2.5 weeks or so.

Unfortunately the holder came back cracked and was obviously cracked in the PSA cert verification image as well. Spent 3 whole days in QA2 and no one picked up on it.

Now it's back at PSA for a free reholder and after a week still in Research and ID.

It is very frustrating when a card spends days to weeks in not one but TWO QA "checks", then shows up with obvious damage, typos, etc. Why bother to have QA if nobody is actually going to look at the cards?

[Johnny630]

Bulk Is Back, $22 per card. 120-150 Calendar Days.

Sweet !!!!

[Aquarian Sports Cards]

Originally Posted by Johnny630

Bulk Is Back, $22 per card. 120-150 Calendar Days.

Sweet !!!!

Remember when bulk was $6 >sigh<

[Aquarian Sports Cards]

Originally Posted by Mike D.

It is very frustrating when a card spends days to weeks in not one but TWO QA "checks", then shows up with obvious damage, typos, etc. Why bother to have QA if nobody is actually going to look at the cards?

Because they're actually built-in ways to stall?

[Mike D.]

Originally Posted by Aquarian Sports Cards

Because they're actually built-in ways to stall?

Yeah, I guess. It's just crazy because if they ACTUALLY did some QA, they'd save themselves a lot of time and money AND make customers happier.

[Casey2296]

Originally Posted by Mike D.

Yeah, I guess. It's just crazy because if they ACTUALLY did some QA, they'd save themselves a lot of time and money AND make customers happier.

I thought QA meant quality assurance, come to find out it means Quietly Avoiding.

[hockeyhockey]

Originally Posted by Mike D.

It is very frustrating when a card spends days to weeks in not one but TWO QA "checks", then shows up with obvious damage, typos, etc. Why bother to have QA if nobody is actually going to look at the cards?

it is pretty ridiculous. the QA process would be great if the people doing those jobs actually did the job.

as far as the current timeline, i have a 30 card order that zipped through grading and assembly in a month. sent in july, was in QA1 as of 4 weeks ago. 2 weeks in QA1, and now 2 weeks in QA2, still there. 2 months is great, no complaints whatsoever about that...but would be cool to find out how the whole assembly line from soup to nuts actually works. seems more of a totally random process from afar.

[Mike D.]

Originally Posted by hockeyhockey

it is pretty ridiculous. the QA process would be great if the people doing those jobs actually did the job.

as far as the current timeline, i have a 30 card order that zipped through grading and assembly in a month. sent in july, was in QA1 as of 4 weeks ago. 2 weeks in QA1, and now 2 weeks in QA2, still there. 2 months is great, no complaints whatsoever about that...but would be cool to find out how the whole assembly line from soup to nuts actually works. seems more of a totally random process from afar.

I'm with you. I have a few subs I sent in July. One in grading, one in Q1, and one in Q2...I've had some subs be through QA1 and QA2 in a few days, but these have been in their current state a few weeks now.

I get that demand ebbs and flows, but it'd be nice to have a bit more transparency in the whole process.

[NATCARD]

Just an update as my $9000 Express order at $150 a card *60 cards is in day 24 of a 14 day estimate. Still in Qcheck 1 where it has been now for 7 days!
As an aside Sent SGC 202 cards that were received on September 6th, Graded on the 12th and fed ex shipped back TODAY! 1 WEEK!

[raulus]

Originally Posted by NATCARD

Just an update as my $9000 Express order at $150 a card *60 cards is in day 24 of a 14 day estimate. Still in Qcheck 1 where it has been now for 7 days!
As an aside Sent SGC 202 cards that were received on September 6th, Graded on the 12th and fed ex shipped back TODAY! 1 WEEK!

Well, here's a little hope for you:

PSA just sent me my grades yesterday. Smaller express order of just 6 items, entered on 8/24. But finished yesterday, which equates to 19 days. Not exactly 14 days, but also not tooooooooooooooo far off.

I won't comment on the grades, but I expect that 4 of my items will be resubmitted at some point.

[Fuddjcal]

Originally Posted by NATCARD

Just an update as my $9000 Express order at $150 a card *60 cards is in day 24 of a 14 day estimate. Still in Qcheck 1 where it has been now for 7 days!
As an aside Sent SGC 202 cards that were received on September 6th, Graded on the 12th and fed ex shipped back TODAY! 1 WEEK!

You're a gradeaholic, Yeesh. Good luck