What do you guys like/not like to see in a Vintage Seller?

[Exhibitman]

Wow, Trent, I guess someone has a case of The Mondays?

A customer walking into a store or restaurant would never engage in the shenanigans that we get with e-commerce. Would you pepper the clerks in a store with demands to reduce the price? Would you ever expect a store's management to accept your word that something was damaged and to give you a partial refund instead of insisting on bringing in the item for a full refund or replacement? Demand that the store not collect the sales tax? Bitch out a store manager because the store collected sales tax? Demand that the store fake customs paperwork? Buy an item with a stated shipping price, then insist that the seller reduce or waive it? Buy something at a place with an "all sales are final" stated policy, then demand that the seller accept a return NOT because there is something wrong with the item but because you just changed your mind a few days later? Insist that a seller honor a return after expiration of the return window? Nope. But these are the sorts of things that are typical behavior in e-commerce, especially eBay. The internet emboldens bad behavior, whether it is cards or politics.

What I want from an e-commerce seller is simple: good images and accurate identification of the item, prompt shipping in a secure package, stepping up and making good when something is wrong. We aren't dating, we aren't making friends, we aren't saving the manatees; we are engaging in a business deal, which I want executed in a businesslike manner on both sides. Period.

Buying and selling is a mutual exchange, not a one-way dictatorship. I publish my terms and conditions so that everyone has a clear understanding of the manner in which I conduct myself. If someone takes offense, they can buy somewhere else. If I offend enough people, my business will fail and the market will teach me a lesson. Guess what? It isn't. I've got lots of happy buyers because I use good images, accurately identify the item, promptly shipping in a secure package, and step up and make good when something is wrong.

[savedfrommyspokes]

Originally Posted by Exhibitman

I publish my terms and conditions so that everyone has a clear understanding of the manner in which I conduct myself. If someone takes offense, they can buy somewhere else. If I offend enough people, my business will fail and the market will teach me a lesson. Guess what? It isn't. I've got lots of happy buyers because I use good images, accurately identify the item, promptly shipping in a secure package, and step up and make good when something is wrong.

Completely agree. IMO, there are two types collectors in this market. 1) collectors who only collect and 2) collectors who both collect and re-sell.

Clearly some different prerogatives between these two groups can be seen here in this thread.

[homerunhitter]

I like combined shipping costs!

[Eric72]

Originally Posted by homerunhitter

I like combined shipping costs!

Greg Morris Cards on eBay has a fairly efficient system worked out with combined shipping. I believe they can combine shipping for cards purchased within 7 days.

[homerunhitter]

What do you guys think about a vintage card worth less then $20 being shipped in one of those eBay standard envelopes? (not in a bubble mailer) Yay or Nay?

[rand1com]

Fine as long as the charge is $1 or less. Flat envelopes are rarely damaged by the USPS as long as cards are in Card Saver type holders.

[obcbobd]

Originally Posted by homerunhitter

What do you guys think about a vintage card worth less then $20 being shipped in one of those eBay standard envelopes? (not in a bubble mailer) Yay or Nay?

I'm fine with it. Heck I'd be fine with a PWE, although not if charged $5 for shipping

[ValKehl]

Originally Posted by homerunhitter

What do you guys think about a vintage card worth less then $20 being shipped in one of those eBay standard envelopes? (not in a bubble mailer) Yay or Nay?

As a small-time eBay seller who is reducing his collection due to old age and a health issue, I'm lovin' this new eBay shipping method. It enables me to sell low-value cards for reasonable prices with reasonable shipping charges, and still receive a USPS delivery confirmation. I have made many such shipments, and I have not yet received any complaints from purchasers.

[Exhibitman]

Originally Posted by ValKehl

As a small-time eBay seller ... I'm lovin' this new eBay shipping method. It enables me to sell low-value cards for reasonable prices with reasonable shipping charges, and still receive a USPS delivery confirmation. I have made many such shipments, and I have not yet received any complaints from purchasers.

Ditto. Frankly, if I am buying a cheap card, I don't want to pay an extra 20% for expensive card shipping. I find it stimulates sales of $5-$20 cards to be able to offer inexpensive shipping. Win for me moving product and win for the buyer who is spared the higher costs of shipping.

[Snowman]

I want to see high-quality scans, not some photo taken at some random angle, and I want to see creases and wrinkles called out. I also wish sellers would put "CENTERED" in the listing title for well-centered cards (and NOT put it in there for off-centered cards).

There is no such thing as free shipping.

[toledo_mudhen]

Originally Posted by Snowman

I want to see high-quality scans, not some photo taken at some random angle, and I want to see creases and wrinkles called out. I also wish sellers would put "CENTERED" in the listing title for well-centered cards (and NOT put it in there for off-centered cards).

I avoid all sellers who post cards with less than stellar images - If you are going to be a card seller - it is essential that you invest in a high quality scanner and take the time to learn how to use it. Phone images and crappy scanner images just dont cut it (for me anyway).

[Yoda]

For me, it is the transparency of the listing with the integrity of the seller, as evidenced by his feedback.

[LEHR]

I guess I'm simple. All I want is:

1. Clear front and back photos.
2. Well packed BOXED shipping.
3. Realistic pricing for the current market.