Poll: Calls from AHs Reminding You Auction Is Closing

[sycks22]

I don't like the calls, but the worst thing is when you get 28 emails the final day telling me how great their stuff is.

[ElCabron]

Originally Posted by sycks22

I don't like the calls, but the worst thing is when you get 28 emails the final day telling me how great their stuff is.

Pete,

I completely agree with you. It drives me crazy when auction houses overhype their stuff like that. I remember one auction house hyping a photo of a player saying it's the only photo they know of ever to depict this particular player. Meanwhile, I had 57 different photos of that player in my collection.

But what is the right balance? I do my own auctions and I regularly hear from people that I don't send enough reminder emails, but I can't stand it when other auction houses send them to me 8 days in a row and then 5 more on the day the auction ends. So I only send like 3 emails total when my auctions are running. What's the right amount?

[Peter_Spaeth]

Originally Posted by sycks22

I don't like the calls, but the worst thing is when you get 28 emails the final day telling me how great their stuff is.

And even worse, some use "important" in the title.

[jfkheat]

3 or 4 years ago I complained to one of the major auction houses about all the emails they sent the last day or two of the auction. They changed my password so I couldn't access my account any more/

[bnorth]

Originally Posted by jfkheat

3 or 4 years ago I complained to one of the major auction houses about all the emails they sent the last day or two of the auction. They changed my password so I couldn't access my account any more/

That is hilarious. I had the exact opposite happen. I complained about a slimy AH and then they flooded me with their advertising garbage. They even sent me stuff in the mail, at least that let me know who they got my contact info from. It was a address I hadn't used in years except to sign up for one website.

[Forever Young]

I actually don’t find it annoying if done sparingly. I think it is a great tool for the auction house, consigners and potential buyers. I have definitely been able to add to my collection(happy) because of reminders(would have forgot).
I think a reminder the day before as well as maybe a couple hours before you need your bids in would be perfect(for me anyway).
I Definitely don’t love the calls though. Unless it would be done correctly(personal/specifically for my collecting). The standard form call that everyone gets(scripted) is like getting a call from a cruise line or car insurance.

[Stampsfan]

Originally Posted by sycks22

I don't like the calls, but the worst thing is when you get 28 emails the final day telling me how great their stuff is.

Agreed. One the day before and the day of, I can handle.

And yes, I have received phone calls (and I am no whale). there is one auction house in particular that calls me when each auction is closing, AND I HAVE NEVER BID OR WON A LOT IN THEIR AUCTION. I figure I must have signed up years ago, but they deal in an area I have little interest.