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#1
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Update.
I received a back scan via email of the card last night. |
#2
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Wow, that's hard to believe, but I'm glad you actually got a response. It would be nice to know what the secret to your success was.
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#3
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All I did was send a message via the website last Tuesday along with a couple follow up emails later in the week and a text message requesting same. |
#4
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I have posted info on them b4 - perhaps a different thread?
Anyway, I have utilized them extensively as a buyer and seller since they commenced DAY ONE. They are kind of a poor man's auction site. Their fees are considerably less than others. Their service therefore (IMO) is considerably less than others. That said, for the past two years during the pandemic, their service is the same as most others. Do not bother calling them - you will never get an answer or be able to leave a message that is retrieved. Do EMAIL them. Generally, they do not respond within a reasonable time frame. If you email them multiple times on the same front, you might get an answer swifter. I do know one of the principals name is Michael. Do not know his last name. He has personally assisted me multiple times over the years. That said, you must be extremely patient. I think their service is excellent. I have never had one error and this goes back over ten years with buying in every auction, and consigning 500+ slabs annually. They payout about 4-6 weeks after auction's end. Never had one of their checks come back. Hope this helps: As a collector of mostly 1950s thru 1980 baseball, football and basketball I feel Sirius is perfect for selling lower value cards. They capture reasonable hammer prices and their fees are low. Generally speaking, I sell mostly slabs with a value of $100 or less with them and have always realized my bottom line NET on these is much greater than eBay, or PWCC, etc. |
#5
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They're a good dealer. I once had to contact them and it took me a couple of times to get a response. But they've always been solid with me.
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#6
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If you’re selling an item and it takes multiple requests to get a simple answer, how is that being a good dealer? I call that very poor customer service.
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#7
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They are a good dealer in that they sell great cards at fair prices. They didn't get back to me immediately, but they did get back. Ideally you would want as fast a response as possible. I'm not saying their customer service is great. But my experience with them has been that they are great sellers, and there has been no overall need to contact them in the first place.
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