Former PSA employee AMA on reddit

[Peter_Spaeth]

Originally Posted by Snowman

Oof. That sucks. I'm sorry to hear that. Sadly, this seems to have become the norm. I've stopped sending even my high end cards to them for now because of it. I lost over 5k in wasted grading fees last month. SGC gets all my business now. PSA's moving of the goal posts has become a serious problem. And even worse, Nat Turner is somehow under the impression that this is a false narrative and that it's just a result of new submitters not knowing what they're sending in and companies like panini with poor quality control. Until he acknowledges that this is a real problem, nothing is going to change.

On the vintage side, I have seen some really inexplicably low grades.

I heard the same thing on modern from a dealer I know -- his best customer/consignor who submits LOTS of cards went from maybe a 75 to 80 percent gem rate on the new pack fresh stuff to 35 to 40 and was just beside himself.