PSA completely unethical

[Kutcher55]

They are still a small company $35m in a quarter is really peanuts for most businesses as is $10m operating income and the profit margin is nothing wild either. The premium the cards get over SGC which grades every bit as tough but has a much less checkered background is mind boggling to me.

[jkm412]

Originally Posted by Kutcher55

They are still a small company $35m in a quarter is really peanuts for most businesses as is $10m operating income and the profit margin is nothing wild either. The premium the cards get over SGC which grades every bit as tough but has a much less checkered background is mind boggling to me.

i just don't understand how anyone can defend them. they created the graded market messed up the graded market and now they want people to be patient with them. and as an added layer of BS they went private so as not to answer to anyone. you can say it just business but i have noticed its mostly you all with the high end cards who don't want to mess up a good thing. and hell i don't blame you

[sreader3]

Again, I suggest that you do not use PSA if you think they do not provide a valuable service. I have personally stopped using them while this all sorts out. But I think the notion that they should not capitalize on the price premium that some collectors are willing to pay at the National for premium service is absurd.

You have a personal choice. It’s hot that hard. Do nothing.

[jkm412]

Originally Posted by sreader3

Again, I suggest that you do not use PSA if you think they do not provide a valuable service. I have personally stopped using them while this all sorts out. But I think the notion that they should not capitalize on the price premium that some collectors are willing to pay at the National for premium service is absurd.

You have a personal choice. It’s hot that hard. Do nothing.

you seem angry. is the value of your cards being jeopardized.

[jkm412]

Originally Posted by sreader3

Again, I suggest that you do not use PSA if you think they do not provide a valuable service. I have personally stopped using them while this all sorts out. But I think the notion that they should not capitalize on the price premium that some collectors are willing to pay at the National for premium service is absurd.

You have a personal choice. It’s hot that hard. Do nothing.

it's not that hard do nothing. do you and you alone know whats best?

[jkm412]

Originally Posted by sreader3

Again, I suggest that you do not use PSA if you think they do not provide a valuable service. I have personally stopped using them while this all sorts out. But I think the notion that they should not capitalize on the price premium that some collectors are willing to pay at the National for premium service is absurd.

You have a personal choice. It’s hot that hard. Do nothing.

Lets parse some of your BS statements

"I am sure there are collectors who have legitimate moral concerns about PSA but this is how many people, myself included (and probably PSA) view the situation."

these aren't moral concerns. these are basic service concerns. bottom line you pay for a service they should attempt to deliver. when you say you are making a best effort and then you throw out a sidebar "to make a little extra cash" you are a jagoff in pittsburgh parlance. plain and simple. and if you defend the practice you are either benefitting from the nonsense or you are a nincompoop.

[Casey2296]

Don't let your anger towards the current environment cloud your love of collecting cards. Make your collection exactly what you want and nothing else.

[jkm412]

Originally Posted by Casey2296

Don't let your anger towards the current environment cloud your love of collecting cards. Make your collection exactly what you want and nothing else.

Honestly no anger. There are individuals who make a living at this at all costs. and they take advantage. and whatever.

[Casey2296]

Originally Posted by jkm412

Honestly no anger. There are individuals who make a living at this at all costs. and they take advantage. and whatever.

And those people should not matter when it comes to building your personal collection.

[Kutcher55]

They are a small business that is experiencing severe growing pains and is struggling to scale up. This is a common theme in any number of industries. I feel slightly bad for those whose cards are stuck with them but they aren’t the only option. Their competition has mobilized and seems to be outflanking them these days but for many collectors it remains PSA or bust. It’s important to keep in mind that situation will evolve. They are going through an ownership change and are washing their hands of Orlando who will get a nice golden parachute. New ownership needs to be nimble and respond to the market or they risk falling behind. Despite all their missteps they still retain a good degree of brand equity in what still appears to be a growing market.

As for the original assertion that they have “some nerve” as my granny used to say doing quick grading in the National I think it’s debatable. Not sure if I’d say it’s flat out unethical but it’s hard to feel that bad for anyone whose cards are stuck with them month after month. This company has had issues for years now but their cards still get a premium. Whether that remains the case 5 years from now will be interesting to see. Those who submitted should have been well aware of the risks & upsides of their decision to patronize them.