Serious question about if a grading company loses your cards

[bobbyw8469]

Originally Posted by Wid_Conroy

this is from 2004. it sounds like someone at PSA stole the card....
I would hope the process and security have improved in the last 17 years.

The jury is out on this statement. I will let you know how they handle the missing group sub.

[Kingcobb]

I had it happen to me in 2017. The cards disappeared on their return to me. St Louis USPS Distribution Center was the last entry on tracking information, this was registered mail the Post Office sent me a check pretty quick for the insurance claim. I sent PSA a email stating cards were lost and could I get a free voucher or anything and their reply was no. I was compensated by the post office and the insurance should have covered the grading fees as well as the value of the cards was their reply. Keep us updated on what happens. Thanks Daryl Fraley

[bobbyw8469]

Originally Posted by Kingcobb

I had it happen to me in 2017. The cards disappeared on their return to me. St Louis USPS Distribution Center was the last entry on tracking information, this was registered mail the Post Office sent me a check pretty quick for the insurance claim. I sent PSA a email stating cards were lost and could I get a free voucher or anything and their reply was no. I was compensated by the post office and the insurance should have covered the grading fees as well as the value of the cards was their reply. Keep us updated on what happens. Thanks Daryl Fraley

WOW....I have never heard of a Registered Mail package being lost.