We bought a raw lot from Goldin and relied on their description.

[amsvtgcards]

Hello,

I am Marty's son and the one who purchased the lot. I realize that a part of my mistake was looking at the listing on my phone where it doesn't display as well as on a computer. This is a bad idea, and one I will not do for any future purchases. The listing was for 95+ cards with only 13 shown and the lot described as Overall EX to NM.

Ken has offered to issue a refund upon return of the cards and I will be speaking with Myesha to work this out.

I hope that some further training on writing descriptions or grading is done. I don't believe that anyone involved was acting out of any nefarious intentions. I just think that there was ignorance on both sides. I have purchased from many other auction houses and while grading is subjective from one to another, none had previously been as lacking in key details of their listings. I don't personally know any of the people involved or have an axe to grind against anyone. I am not promoting any auction houses over this one. I just know what my opinion is based upon my experience with customer support. I appreciate Ken stepping up to reply and get involved. I appreciate his offer to do a return. I anticipate that everything will be worked out.

[doug.goodman]

Originally Posted by amsvtgcards

Hello,

I am Marty's son and the one who purchased the lot. I realize that a part of my mistake was looking at the listing on my phone where it doesn't display as well as on a computer. This is a bad idea, and one I will not do for any future purchases. The listing was for 95+ cards with only 13 shown and the lot described as Overall EX to NM.

Ken has offered to issue a refund upon return of the cards and I will be speaking with Myesha to work this out.

I hope that some further training on writing descriptions or grading is done. I don't believe that anyone involved was acting out of any nefarious intentions. I just think that there was ignorance on both sides. I have purchased from many other auction houses and while grading is subjective from one to another, none had previously been as lacking in key details of their listings. I don't personally know any of the people involved or have an axe to grind against anyone. I am not promoting any auction houses over this one. I just know what my opinion is based upon my experience with customer support. I appreciate Ken stepping up to reply and get involved. I appreciate his offer to do a return. I anticipate that everything will be worked out.

I think what you meant to say was "I'm stupid for buying a lot that shows 13 cards in VG condition and assuming that the other 82 cards would be in considerably better condition. This was all on me and I'm lucky that I whined on the internet and the AH is old school in it's thinking that "the customer is always right", even though this time the customer was not."

Doug "calling it as I see it" Goodman