eBay change to trading card return window

[BCauley]

This line just makes me laugh:

"If the seller doesn’t offer returns, you must request a return no later than three (3) calendar days"

Regardless, once you get your card, you don't need more than 3 days anyway. Why they gave buyers the 30 day option I have no idea.

[jayshum]

If you paid through PayPal, would you still have 180 days to make a claim through PayPal that the item was not as described?

[JustinD]

Originally Posted by jayshum

If you paid through PayPal, would you still have 180 days to make a claim through PayPal that the item was not as described?

Lets hope not.

I still use PP religiously, however I can understand a rush to managed payments to avoid this as a buyer. Just maybe, if I feel like they are smarter than I think they are, that may be part of the plan for this change?

[FrankWakefield]

Sometimes I am busy focusing on my work and real life; I may not retrieve mail from the post office box the day it's delivered. I may be out of time for a few days, from time to time; a delivery date might occur as I leave town and it could be a few days before I return. Delivery on a Friday before a three day weekend could be problematic.

Three calendar days is too short a time frame. And 30 days was too long, I can envision someone buying 3 of the same card, comparing cards and their relative prices, maybe have a potential sale of one of the 3 fall through, and then wanting to return 2 of them 4 weeks after receipt. So shortening to 10 days or 14 days may well have been sensible. Three days isn't enough.

[TedWill1939]

That is good news. I am lucky that as of yet have never had to deal with returns on ebay. As a hobby seller, I have always dreaded the idea of having to deal with a return a month after purchase. As was stated above, life and work come into play. A deal is a deal and time to move on after a short inspection period. Sellers shouldn't have to be home depot

[Exhibitman]

So if a seller uses eBay managed payments and the buyer pays via PP or CC, a late claim made will be denied by eBay. If the buyer makes a claim via PP or initiates a charge-back then what? Will eBay defend and indemnify or will it just take the money from the seller if the claim is lost at the PP or CC level?

[Eric72]

Originally Posted by Exhibitman

So if a seller uses eBay managed payments and the buyer pays via PP or CC, a late claim made will be denied by eBay. If the buyer makes a claim via PP or initiates a charge-back then what? Will eBay defend and indemnify or will it just take the money from the seller if the claim is lost at the PP or CC level?

Hopefully, the same thing that happens now for charge-backs related to dishonest behavior that does not involve the seller. To clarify, the "dishonest behavior" could be a porch pirate or a eBay member attempting a scam.

Either way, if a buyer initiates a charge-back with their CC company, I'm covered if tracking shows it was delivered.

[Santo10Fan]

Originally Posted by jayshum

If you paid through PayPal, would you still have 180 days to make a claim through PayPal that the item was not as described?

Since eBay now remits funds directly to sellers, I don't see how that period applies anymore. Paypal can't freeze seller funds or send the account into the red.