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#1
04-19-2021, 01:12 PM
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Sorry, I missed the fact it was a signed set. Interesting tragic story on Mr. Fox.
Lee
__________________
Tired of Ebay or looking for a place to sell your cards, let SterlingSportsAuctions.com do the work for you, monthly auctions. 
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#2
04-19-2021, 04:33 PM
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Communication is 100% the biggest issue with the entire operation at Goldin...now that it seems the server issues have been taken care of.
Email with question about item before auction ends? Nothing. Takes 3 weeks and multiple emails to multiple people to get bidding limit raised. Buy something, never get email invoice. Pay for that invoice, never get email confirmation. Ask for update on shipping? Item arrives before someone responds that it should ship by he end of the week. There isn’t a single auction house that has SUCH bad customer service and people still flock to Goldin. The majority of cards/items would do better at other AH’s. Last edited by notfast; 04-19-2021 at 04:34 PM.
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#3
04-19-2021, 04:52 PM
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Everyone,
Ken came through and really did go above and beyond what I would expect anyone to do. We had a very professional phone conversation and I feel he more than made up for my issues. I would like to thank him for the quick resolution to the matter. Dan
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#4
04-19-2021, 05:45 PM
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Awesome to hear - thank you for sharing
We are all human and make mistakes. How we respond when we do is the making or breaking of integrity and potentially good/bad for business - I have my first consignment coming up with Goldin and am happy to hear Ken made this situation "right".
__________________
I have been a Net 54 member since 2009 and have an Ebay store since 1998 https://www.ebay.com/usr/favorite_things Cards for sale: https://www.flickr.com/photos/185900663@N07/albums I am actively buying and selling vintage sports cards graded and raw. Feedback as a buyer: https://www.net54baseball.com/showthread.php?t=297262 I am accepting select private consignments of quality vintage cards (raw or graded) and collecting "want" lists for higher end ($1K+) vintage cards.
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