PSA barcode does it tell PSA the service level?

[hcv123]

So yesterday I received an email noting that a submission I sent on March 13th delivered March 15th was received. Having still not received a similar email for my March 5th delivery, I got a bit uncomfortable. Having been told for 2 days by an auto attendant that the call queue was filled and to try back "tomorrow", I got creative and was actually able to get a live person on the phone who was able to help.
I have offered plenty of criticism and feel it is only fair that I report my first great experience in quite a while - after getting to the "right person", my package was found and entered within a couple of hours - by late last night, my card had been graded and I got a notification that it is on its way back to me!! Now that's quick turnaround! Thank you to those at PSA that helped make this experience happen.