SGC is cranking on recent subs....WOW!!!!!!!

[jimmer77]

I gave up on SGC back in November when my last Sub to them came back, now I will never be back. Its one thing to jack your price if you are adding features but they dont. This Peter went on a similar rant a couple times before and nothing changed, I just dont trust him. I had been subbing with them for 18 years and then I finally realized nothing was going to change and when their website, Facebook page never updated and no return to emails or calls, I seriously thought they went out of business. The only reason they are caught up is probably they stopped getting new subs because people saw the same thing I was seeing, therefore they got their backlog complete and now have limited new business and at $25 a card it will be hard for me to see any reason to submit to them when after this latest rant we won't hear or see anything for 6 months again, as that has been their track record.

[Oscar_Stanage]

Originally Posted by jimmer77

I gave up on SGC back in November when my last Sub to them came back, now I will never be back. Its one thing to jack your price if you are adding features but they dont. This Peter went on a similar rant a couple times before and nothing changed, I just dont trust him. I had been subbing with them for 18 years and then I finally realized nothing was going to change and when their website, Facebook page never updated and no return to emails or calls, I seriously thought they went out of business. The only reason they are caught up is probably they stopped getting new subs because people saw the same thing I was seeing, therefore they got their backlog complete and now have limited new business and at $25 a card it will be hard for me to see any reason to submit to them when after this latest rant we won't hear or see anything for 6 months again, as that has been their track record.

they have a business that can now turn around cards in a few weeks. that is something none of their competitors can do, no matter how much money you throw at them. that is definitely worth something. I elected not to submit a few cards to BGS (they grade Star), simply because it's an 8 month turnaround. I can live without it. but a few weeks? that works.

[dio]

Originally Posted by jimmer77

I gave up on SGC back in November when my last Sub to them came back, now I will never be back. Its one thing to jack your price if you are adding features but they dont. This Peter went on a similar rant a couple times before and nothing changed, I just dont trust him. I had been subbing with them for 18 years and then I finally realized nothing was going to change and when their website, Facebook page never updated and no return to emails or calls, I seriously thought they went out of business. The only reason they are caught up is probably they stopped getting new subs because people saw the same thing I was seeing, therefore they got their backlog complete and now have limited new business and at $25 a card it will be hard for me to see any reason to submit to them when after this latest rant we won't hear or see anything for 6 months again, as that has been their track record.

NO RETURN EMAIL OR CALLS? i call that BS. They respond quick, i made a submission mistake the other day, emailed them, customer service brent responded within 24 hours.

[yanks4]

I am another guy pulling for SGC.... Although I have some cards that are in PSA holders.. I could never get myself to support that arrogant company.. even if it meant that I might lose money... Just couldn't do it.... I hope that everything SGC says becomes reality but the proof is in the pudding.... Let's submit and see... At $25 a card it will change the hobby and maybe just maybe increase the value of low to mid grade commons.... Which obviously would make it much more expensive to go after set completions.....

[HawkFan70]

I agree on the responsiveness of SGC. I sent them a question on a card that was mislabeled and they returned my email within an hour, asked for additional information and confirmed what I needed to do all within the day.

Given everything else going on yesterday with the price changes I thought it was amazing how quickly they got back to me.

[kmac32]

I would like to pull for SGC but the customer service on my last submission and the one before that were pathetic. I have some T210 cards that trying to decide where to send so may consider giving them another chance. I have always liked SGC until recently but my last submission was a disgrace compared to what I expected from them as a company. Hopefully tHey will start listening to their clients.

[whitehse]

I rarely sub any cards but 2020 saw me making two subs to SGC as I like their holders and their turn around time, at least early in the year was much better than their competitor. I had a few questions about my sub and ALWAYS had a response within 24 hours if not sooner.

I gave up subbing because I did not want my cards being in limbo for a year but with this turn of events with SGC, I will probably put a submission together tonight. At this time I worry more about the post office and getting my cards to their destination and back to me safely than I am with SGC getting them back to me in a timely manner.