New (to me) USPS issue

[jayshum]

Originally Posted by timzcardz

USPS' temporary COVID procedures DO NOT include them signing for it themselves without your knowledge . . .


From: https://faq.usps.com/s/article/USPS-...ness-Customers . . .




Will there be any modifications to Certified Mail® or mail requiring signature deliveries with customers? If so, how will this be supported?

One significant measure being implemented is a temporary modification to mail handling procedures for mail that requires customer signatures. We recognize the close proximity and additional handling that occurs when employees must ask customers for a signature and government issued identification when required. To reduce health risks, we are temporarily modifying customer signature capture procedures. Effective immediately and until further notice, our employees will follow the temporary process below for signature service items. This process applies to all letter carriers:

• Avoid ringing the doorbell when possible. Knock on the customer’s door. Avoid areas that may be frequently touched when knocking.
• While maintaining a safe, appropriate distance, employees will request the customer’s first initial and last name.
• For increased safety, employees will ask the customer to step back a safe distance or close the screen door/door so that they may leave the item in the mail receptacle or appropriate location by the customer door.
• If there is no response, employees will follow the normal Notice Left process.
• If there are delivery points on the route where social distancing recommendations are difficult to follow, alternative delivery methods can be explored. (Industry Alert – 3/20/20)"

Just because that is what is posted doesn't mean it's happening. I have had several packages requiring signature left without any attempt at contact from my carrier.

[RL]

call your local p.o. and have them find out where the carrier delivered it.

[Kaneen]

Originally Posted by jayshum

Just because that is what is posted doesn't mean it's happening. I have had several packages requiring signature left without any attempt at contact from my carrier.

Same here...I've had 3 packages requiring a signature dropped on my doorstep without even a knock on the door to let me know it was delivered. On the 3rd one, I happened to hear the footsteps and package drop on my stoop, as I was near my front door at the time. I was expecting the package and knew it was coming with signature required. I opened my door as the mail carrier was walking away and asked, "Don't I need to sign for this?" He turned toward me and threw up his hand and said, "No, we're not doing that during Covid."