Damage done during PSA submission

[gst22]

It is definitely a gash into the actual card. I can identify a couple other marks on it so I'm pretty sure its the same card. One additional spot is further up near the eye as well.

[bobbyw8469]

Well....it wouldn't surprise me that they have new employees and new employees aren't quite as seasoned as the older ones....mistakes happen....more so than with a more experience employee, and unfortunately, it looks like your card was a victim of that circumstance.

[gst22]

I sent them an email but I am not holding my breath on a response. Has anyone else dealt with something like this before with a submission? I am nervous that they are not going to be very helpful.

[Bill77]

Looks like some scratches through the K and O and into his neck. My guess is someone either dropped it or set it down on an unclean surface and dragged it to pick it back up. Surprised they didn't crease it or smash the corners.

[111gecko]

Originally Posted by Bill77

Looks like some scratches through the K and O and into his neck. My guess is someone either dropped it or set it down on an unclean surface and dragged it to pick it back up. Surprised they didn't crease it or smash the corners.

And below the auto. That card got drug across something...Not good.

[hcv123]

filing a claim with them. The most you might get would be the value you declared upon submitting and would likely need to send them the card. I've never had the situation happen, so not sure how they respond to situations like this. I don't think you are missing anything - something clearly happened to the card while in their possession.