Damage done during PSA submission

[wazoo]

Yeah I don't think you would've missed that. Grade seems appropriate for the card pre "gash." I wonder if it was damaged during encapsulation?

[NiceDocter]

Are you sure it’s the same card? I see other minor changes around the right eye as well for starters. I’m on an iphone so can’t inspect more closely. Again just make sure they didn’t somehow mistakenly switch cards on you...

[packs]

Have you tried shaking the case to see if it's something between the case and the card?

[gst22]

It is definitely a gash into the actual card. I can identify a couple other marks on it so I'm pretty sure its the same card. One additional spot is further up near the eye as well.

[bobbyw8469]

Well....it wouldn't surprise me that they have new employees and new employees aren't quite as seasoned as the older ones....mistakes happen....more so than with a more experience employee, and unfortunately, it looks like your card was a victim of that circumstance.

[gst22]

I sent them an email but I am not holding my breath on a response. Has anyone else dealt with something like this before with a submission? I am nervous that they are not going to be very helpful.

[Bill77]

Looks like some scratches through the K and O and into his neck. My guess is someone either dropped it or set it down on an unclean surface and dragged it to pick it back up. Surprised they didn't crease it or smash the corners.