Record breaking PSA phone queue?

[Shoeless Moe]

Originally Posted by kmac32

I feel honored as when I called, I had “69” in front of me. I left a message and they called me back 3 hours later.

What was your question, and did they answer it? What was their answer?

[kmac32]

Originally Posted by Shoeless Moe

What was your question, and did they answer it? What was their answer?

They did answer the questions. I had submitted 6 Koester Bread cards and they had misidentified them. Example was an Elmer Miller that at one time identified as an Elmer Miller Koester Bread (I have the flip), and They called Jesse Burkette a W575- and he does not exist in that set. Scary that researchers did not have a clue as to the Burkette card.

[Belfast1933]

Quick update as the original poster here... I am happy (and honestly impressed) that I did receive a call back last night, as promised by their phone queuing and call back system.

The young guy sounded pretty exhausted but he was super helpful, gave me the answer I needed (not what I wanted to hear, but that’s ok &#128521

I never expected to hear back... as a very rare TPG submitter, I asked how long I should expect in total for cards to be graded and returned. He basically said 9+ months at least

Yeah, not interested in that - much to my surprise, he refunded to my annual Silver membership fee.

Nice... if they ever get their service back to reasonable turn-around time, I might just return based on this experience yesterday.

Until then, I guess I’ll give Becket a spin.

Thought you’d like to hear how things turned out... happy new year, all!

Jeff

[Mrc32]

Originally Posted by Belfast1933

I asked how long I should expect in total for cards to be graded and returned. He basically said 9+ months at least

LOLOLOL Unreal.

'Maybe sometime in 2022' will be the next answer someone reports..... LOL

[bobbyw8469]

Until then, I guess I’ll give Becket a spin.

Beckett is over a year. Spin away.