Sterling Auctions Site Up *DO NOT BID at this time*

[NATCARD]

Simple Auction runs my site as well. I had an auction end last Wednesday and the site went down Friday. I was able to email all of my invoices to all winning bidders before it went down. I sent out direct emails to each winning bidder that had not paid to to let them know what was going on. I had to type in their emails from their printed invoices. Now if they choose they can pay by check as the ability to pay through PayPal is down with the site down. All of the customer information as far as I know (name, address, email, phone) is stored on a separate I Contact account. I am patiently waiting for my site and auction site to come back up. Jeff Weisenberg

[Mark17]

Originally Posted by NATCARD

Simple Auction runs my site as well. I had an auction end last Wednesday and the site went down Friday. I was able to email all of my invoices to all winning bidders before it went down. I sent out direct emails to each winning bidder that had not paid to to let them know what was going on. I had to type in their emails from their printed invoices. Now if they choose they can pay by check as the ability to pay through PayPal is down with the site down. All of the customer information as far as I know (name, address, email, phone) is stored on a separate I Contact account. I am patiently waiting for my site and auction site to come back up. Jeff Weisenberg

Jeff, thanks for the info. When a dealer bids in your auctions and is eligible to forego paying sales tax, how do you handle their request for a sales tax exemption? Specifically, do you request their SSN, and is that info stored on the servers that were hit, or, would the application with SSN have been emailed back to you on an email account that was hit?