eBay etiquette - card has crease

[ASF123]

Originally Posted by savedfrommyspokes

As poor as this seller's business model is, unfortunately, he is right there is some burden on the buyer from buying from a seller who offers no description.

Well, he did offer a "description," implicitly, by posting photos. And the photos were inaccurate.

[sando69]

yes, you are absolutely substantiated with your dissatisfaction.
now, just file a case with ebay, return the card WITH tracking and post his ebay id (or pm me) so we/i can avoid him in the future.

[Throttlesteer]

"I'm not a professional grader, see the photos and judge for yourself" always pisses me off. It's a cop out and I generally steer clear of any auction with this wording. It smells of bad stuff.

[vintagebaseballcardguy]

+1, Anson!

[Jim65]

Return the card.

You should realize once you ask for a partial refund, some sellers immediately think you had buyers remorse and are trying to get some money back. A lot of buyers try to pull this scam so some sellers are very sensitive to it. Sounds like you have a legitimate claim so just file Not As Described claim and return the card.

[ASF123]

Originally Posted by Jim65

Return the card.

You should realize once you ask for a partial refund, some sellers immediately think you had buyers remorse and are trying to get some money back. A lot of buyers try to pull this scam so some sellers are very sensitive to it. Sounds like you have a legitimate claim so just file Not As Described claim and return the card.

Good to know, thanks - I was just trying to be helpful because I figured neither one of us would want to deal with the hassle of a return for a cheap card. I literally asked for ten bucks back and we'd call it even. The whole thing is pretty absurd.

[ASF123]

Update: this was the response I got from the seller, quoted verbatim:

The card was priced fairly for the condition. I posted 6 photos. Perhaps you inadvertently damaged it when removing it from the protective sleeve. I only listed the card for $10. I'm not an idiot and I know the value of these cards and this card when they are graded and in very good condition and it's a lot greater than $13 . I do not appreciate you trying to take advantage of me and make a quick dollar off my dead father's cards. You got the card in the picture. There was no intention on misleading anyone. I posted 6 photos and never said the card was excellent or even very good. I'm not here to have dealers rip me off. I'm here to get a fair price for my father's cards because unfortunately I need the money or I wouldn't be selling them.

[Exhibitman]

Originally Posted by Jim65

You should realize once you ask for a partial refund, some sellers immediately think you had buyers remorse and are trying to get some money back. A lot of buyers try to pull this scam so some sellers are very sensitive to it.

Spot on. This is a big thing--not sure I'd call it a scam, more of a tactic. There are a number of buyers who habitually buy a card then try to renegotiate on the basis of some half-assed complaint because they know eBay will hit you up as a seller for a refund including the return postage, so it is to your advantage to give a smaller partial refund, which is why some sellers go nuts if you bring it up: when it comes to lower priced cards it is basically extortion owing to the high cost of shipping. When eBay goes to dollar shipping after the end of the year on cheap cards it may make it easier to resist this sort of stuff. Me, I will not play the partial refund game. If you don't like it, return it. The key is not to allow automatic returns. That way, if a buyer wants to return a card he will either have to open a case which I can fight or pay the freight (literally) to return the card.

Owing to the dynamics of the situation, when I sell a raw card I always will err to the side of caution and state that there is a crease when I see one that might not show up on the scan to my eyes. Sometimes even when it does and I think it might nevertheless be misleading. I want to be sure that the buyer isn't thinking he got a steal. That said, I do not 'grade' a raw card. I make high res scans and let the buyer decide.

[icollectDCsports]

If you think the crease is a problem and will be unhappy owning the card, then go ahead and return it. You're not stealing from the seller, just returning it so he can re-sell it. Hopefully next time he'll mention the crease. Will be interesting to see if he does.

[ASF123]

Originally Posted by icollectDCsports

If you think the crease is a problem and will be unhappy owning the card, then go ahead and return it. You're not stealing from the seller, just returning it so he can re-sell it. Hopefully next time he'll mention the crease. Will be interesting to see if he does.

Eh, taking the guy at his word that he lost his dad, I don't want to argue any more over a small amount of $. I don't like his attitude, obviously, but he might understandably be in a bad place. Best to let it go - it's just a cheap card.

[icollectDCsports]

Originally Posted by ASF123

Eh, taking the guy at his word that he lost his dad, I don't want to argue any more over a small amount of $. I don't like his attitude, obviously, but he might understandably be in a bad place. Best to let it go - it's just a cheap card.

I completely understand that approach as well. I've declined to return some low-dollar eBay items, too, because it didn't seem worth the hassle. And I've also returned some because they just weren't as described and would be wasted money for me. But this seller is engaging in a commercial exercise using a worldwide platform and shouldn't guilt people like this. Like how is it that you're trying to make a buck off of him here if you simply want to return the card? Overall, however, you're right. It's not a lot of money so letting it go is reasonable though not fair to you.

[cardsagain74]

This seller has a bad habit of whining about completely irrelevant details to the problem (whose cards they were, the initial bid, paranoid about you being a dealer, etc).

I'd ignore what he's saying and keep it simple. If you don't want the card, just open a return and send it back.

[Directly]

I assume with all the fakes selling on Ebay, the card was authentic. Its amazing how many fakes are being posted on Ebay and selling!! (the seller usually knows they aren't authentic but seem to skirt around the truth)

I posted a card being very plain in the description the card was a reproduction of some kind, not authentic , RP in the title etc. ! Ebay removed the listing saying it was against policy to list counterfeit cards--Hmmm??

I understand in this case the selling budging on a partial refund with all the shenanigans on Ebay, but would understand completely the buyer asking to return the item + shipping for a full refund. If thats not the case send in back as not as described.---or keep the card--