OT: eBay Has Done It Again. More Undocumented Changes.

[savedfrommyspokes]

Originally Posted by Buythatcard

I have been selling on eBay for 15 years. Every time I ship an item, I include a packing slip that includes the items won plus a small customized paragraph thanking them for their business, etc, etc.

Today, I went to print a packing slip and eBay has removed the customized template that I have used for 15 years. They now force you to choose a statement from a drop down list. Now the seller is not allowed to include any text of their own.

One other thing they did in the last week. In the past whenever an item was sold, you would receive an email that lists the item sold, what it sold for and the eMail address of the winner. Now, they no longer include the Buyer's eMail address. I have always depended on their eMail address to correspond with my buyers for whatever reason I needed to.

Why do they make it so difficult to run a business? How much more can a Seller take?

Buyer's email addresses are still available (for up to two weeks) from your awaiting shipment screen, just click on the order number under the "order details" header.


You can easily obtain all of your buyer's email addresses from the past 90 days by requesting the "paid and shipped" report via file exchange.

I get the frustration from the extra steps.

[Buythatcard]

Originally Posted by savedfrommyspokes

Buyer's email addresses are still available (for up to two weeks) from your awaiting shipment screen, just click on the order number under the "order details" header.


You can easily obtain all of your buyer's email addresses from the past 90 days by requesting the "paid and shipped" report via file exchange.

I get the frustration from the extra steps.

I am also able to get this info from Sixbit which I use to list my items. As you said, its just the frustration of having to do the extra steps.

[teza11]

Originally Posted by savedfrommyspokes

Buyer's email addresses are still available (for up to two weeks) from your awaiting shipment screen, just click on the order number under the "order details" header.


You can easily obtain all of your buyer's email addresses from the past 90 days by requesting the "paid and shipped" report via file exchange.

I get the frustration from the extra steps.

Looks like eBay is at it again. Real buyer email addresses have been replaced with eBay generated email addresses like 0371fa79e69494e4f374@members.ebay.com. In addition, it looks like buyer email addresses have been wiped from the sales download report file. I feel much safer. Thank you eBay!

Jeff

[savedfrommyspokes]

Originally Posted by teza11

Looks like eBay is at it again. Real buyer email addresses have been replaced with eBay generated email addresses like 0371fa79e69494e4f374@members.ebay.com. In addition, it looks like buyer email addresses have been wiped from the sales download report file. I feel much safer. Thank you eBay!

Jeff

On my end, as of a few minutes ago, the buyer's actual email addresses are still showing up on both the downloadable shipping reports and the order detail screen. The buyer's addresses will probably be gone by tomorrow though.

[prestigecollectibles]

I have it set to show username/buyer name and email address

[teza11]

Interesting Robert. Are you using eBay managed payments? I am and suspect that could be the difference.

Jeff

[prestigecollectibles]

No, I'm not enrolled in eBay managed payments.

Originally Posted by teza11

Interesting Robert. Are you using eBay managed payments? I am and suspect that could be the difference.

Jeff