New SGC updates

[Rhotchkiss]

SGC’s new pop report is complete dogshit. It sucks, I hate it, and I am considering crossing $2mm worth of cards from SGC flips to PSA bc I can no longer use their pop report for my collection.

I can no longer search by player, only set. So I search W600 and it says no matches. I need to put in sporting life, and then I get a zillion variations. I can’t put in t206 Johnson. I have to put in t206 and then I get all back variations - what if I just want all T206 Johnson’s? Their how-to video uses 2000 Topps as the example- fuck 2000 Topps. What about giving an example of a card that has no card number? You think people want a 2000 Topps card in an SGC flip? NO! What about what SGC is known for - the old and rare?

SGC - I like your grading and flips better than any other company. But your new pop report is totally useless, and worse than useless. I am inclined to cross all my cards to PSA bc now I have no idea what the damn population is!! At least I can find that easy on PSA.

SGC- please put back the old pop report ASAP and fix the mess you created.

Ryan Hotchkiss

[bigfish]

Originally Posted by Rhotchkiss

SGC’s new pop report is complete dogshit. It sucks, I hate it, and I am considering crossing $2mm worth of cards from SGC flips to PSA bc I can no longer use their pop report for my collection.

I can no longer search by player, only set. So I search W600 and it says no matches. I need to put in sporting life, and then I get a zillion variations. I can’t put in t206 Johnson. I have to put in t206 and then I get all back variations - what if I just want all T206 Johnson’s? Their how-to video uses 2000 Topps as the example- fuck 2000 Topps. What about giving an example of a card that has no card number? You think people want a 2000 Topps card in an SGC flip? NO! What about what SGC is known for - the old and rare?

SGC - I like your grading and flips better than any other company. But your new pop report is totally useless, and worse than useless. I am inclined to cross all my cards to PSA bc now I have no idea what the damn population is!! At least I can find that easy on PSA.

SGC- please put back the old pop report ASAP and fix the mess you created.

Ryan Hotchkiss

This is a little dramatic don’t you think? I don’t look at the pop charts and am sure you have great points. Why not reach out to sgc ownership and let them know you’re concerns vs airing a laundry list of grievances on a chat board. I think you should go ahead and cross all you’re cards to psa. Good luck with that. They are a dumpster fire.

I believe I have Dave’s contact info in you want to pm me. He’s pretty accessible.

Happy collecting

Toby Petersen

[Ronnie73]

Originally Posted by bigfish

This is a little dramatic don’t you think? I don’t look at the pop charts and am sure you have great points. Why not reach out to sgc ownership and let them know you’re concerns vs airing a laundry list of grievances on a chat board. I think you should go ahead and cross all you’re cards to psa. Good luck with that. They are a dumpster fire.

I believe I have Dave’s contact info in you want to pm me. He’s pretty accessible.

Happy collecting

Toby Petersen

I don't think Ryan is at all being dramatic. The registry and population report is very important to many competitive collectors. There are SGC employees that see these types of posts and it's probably a quicker way of setting a fire under their feet, than talking to a random customer service person that is trying to make you happy enough to just get you off the phone and your complaints get tossed into a random pile and probably never followed up on because they know there's so many other things that are more important to do.

A few years ago, their registry and population report were operational and not extremely terrible but they decided to basically freeze it for a long time. I don't know the exact length of time but it seemed like it was around 2 years. Just by them freezing that information, caused many to question their loyalty with SGC. But they made a fancy futuristic web page saying the wait would be so worth it. It made you feel like, wow, finally this area will be given the respect it deserves. And then it goes live and it only partially works. Absolutely nothing futuristic about anything. The population report just had a different layout that pulled information from the same database files as before. And there were errors in the code for the queries causing duplicate information to be retrieved and listed. So the first mistake was freezing the original website years ago. There was no reason it couldn't be updated daily with new graded submissions while a new version of the website was created. The second mistake is not making a second mirrored website but one that's only accessible to the developers. Also by doing this, new code can be tested in real time before it gets released to the general public. These few things are very simple. I do these types of things all the time when I'm upgrading or designing something new. And I'm nothing, a nobody that fools around with my own websites. So when I see the outcome of their website, I just shake my head and wonder what the hell happened. Did they hire some company to do the upgrades and then continued to get the runarounds? Did they have some of these people that completed college courses for database design but then when they actually were put in front of an actual large scale database, they realized that they learned nothing? I'm not really sure what exactly happened and hope they really didn't think nobody would notice that very little was changed. I really hope nobody over there is celebrating this new website. I do hope going forward that some mistakes are not repeated. And just one more thing.. If the original site was stopped so resources could be shifted to the new project, then I'd say it's time to scrap your whole layout. 95% of the website should run on it's own automatically. Once the website gives the worker a new serial number, they choose from the dropdown menus the sport, the year, and the set name. They type in the player name and card number if any, and then assign the grade. Then hit the enter key. If the website is designed properly, that's it. That information is automatically shared and added to the population reports and the registry sets. Adding a step for high resolution scans is not a big deal either. I'm not trying to pick on SGC but hopefully this is looked at as constructive criticism. Basically learn from your mistakes. Don't make the same mistakes again. Let the computer do what it was designed to do. The total ebay website is capable of being run by two people. I'd say one but that person will need to sleep sometimes.

I'm a PSA guy but I was really excited when the SGC website said something new was coming. I use the website a lot for reference. Plus company competition is good for business. If you don't have to compete with your competitor, then you will never grow or improve your business. So by this, PSA doesn't have to do anything drastic. I requested a couple sets for their registry and they responded that they were already in their "plan to do" list. I then reached out to them explaining my background and offered to help for free. They responded with a note that they had everything under control. That was over 5 years ago and neither set has been added. So by me being an active set registry user, that really puts me in a negative place. So a couple years later when SGC said something new was coming, I thought, well if PSA isn't capable of adding a couple sets, maybe SGC would be. Well, there's absolutely no point in me asking at this point.

[3-2-count]

Originally Posted by Ronnie73

I don't think Ryan is at all being dramatic.

Nor do I. Ryan is extremely passionate about his collection and the hobby and I think that's terrific.

SGC just can't seem to get their shit together! I gave up on them years ago as have many others.

[DeanH3]

For the pop report, try this.

Enter T206 Polar Bear
Select 1909-11 Polar Bear

Once data shows up click on the blue button upper right corner. Check show old pop data and it all should appear.

This is not an endorsement for "great job" but it seems to work.

[the-illini]

Ryan is absolutely not being unreasonable. The pop report hasn't worked for years now, oversized SGC holders are just as likely to damage your cards as they are to protect them, and calls and emails to customer service go unanswered. That doesn't even touch on the growing wait times.

Really not sure what SGC is actually trying to accomplish any more - can only promise improvements for so long.

[Rhotchkiss]

Originally Posted by bigfish

This is a little dramatic don’t you think? I don’t look at the pop charts and am sure you have great points. Why not reach out to sgc ownership and let them know you’re concerns vs airing a laundry list of grievances on a chat board. I think you should go ahead and cross all you’re cards to psa. Good luck with that. They are a dumpster fire.

I believe I have Dave’s contact info in you want to pm me. He’s pretty accessible.

Happy collecting

Toby Petersen

Thanks for your opinion Toby, but no, it’s not dramatic. In fact it was intended exactly as I did it. I have many rare and expensive cards, and I rely heavily on the pop reports to make decisions on whether and for how much to acquire (and/or sell/trade) a card. I think many here do too. And for that reason the SGC and PSA pop reports directly impact card valuations and the value of collections. SGC has effectively eliminated their population report for pre 1930 cards- the database is so unsearchable it’s useless. I purposely aired my opinions strongly and publicly hoping that it will get more attention (and maybe others will join), than a phone call or email, which I understand from other posts are going unanswered and unreturned anyway.

I am on record numerous times that I prefer SGC over PSA (from a grading perspective), but I have also watched (year after year after year) the value of SGC slabs lose ground to the value of lesser cards in PSA slabs, and it’s all because of the PSA database and registry. What SGC does with its website and its pop report affects the value of every card sitting in an SGC slab. And this recent debacle is no exception. So I am pissed, very pissed. As should others who have cards in SGC slabs should be.

[bigfish]

Originally Posted by Rhotchkiss

Thanks for your opinion Toby, but no, it’s not dramatic. In fact it was intended exactly as I did it. I have many rare and expensive cards, and I rely heavily on the pop reports to make decisions on whether and for how much to acquire (and/or sell/trade) a card. I think many here do too. And for that reason the SGC and PSA pop reports directly impact card valuations and the value of collections. SGC has effectively eliminated their population report for pre 1930 cards- the database is so unsearchable it’s useless. I purposely aired my opinions strongly and publicly hoping that it will get more attention (and maybe others will join), than a phone call or email, which I understand from other posts are going unanswered and unreturned anyway.

I am on record numerous times that I prefer SGC over PSA (from a grading perspective), but I have also watched (year after year after year) the value of SGC slabs lose ground to the value of lesser cards in PSA slabs, and it’s all because of the PSA database and registry. What SGC does with its website and its pop report affects the value of every card sitting in an SGC slab. And this recent debacle is no exception. So I am pissed, very pissed. As should others who have cards in SGC slabs should be.

Breaking news.... TMZ reports....Despite a global pandemic and riots in the street, SGC halts all grading card services to address Ryan's multi million dollar pop chart collection demands!


Ryan cheers!


I do understand you're point but don't see the point in bashing a company you endorse on a chat forum? I just don't see the end game with back biting. Just call them and voice you're concerns. I think it will help you get it down. Posting here only slows you're cause.

I could be wrong and who cares.

Happy Collecting to you.

[Rhotchkiss]

Again Toby, thanks for opinion. Noted.

[bnorth]

SGC has the best slabs and does the best job at actually grading cards IMHO. They are beyond horrible at everything else.

As far as posting on here in my personal experience it works WAY better than contacting/trying to contact them.

I wanted to make a fairly big submission that included a complete set and around 50 additional cards a few years ago. Had nothing but problems with their shit show website. Complained about it on here and BOOM got a call from Matt at SGC and problems got taken care of.

[Leon]

Matt is at REA now.

SGC put hand cut on the labels of the holders for these cards. They told me to have people call them and they would tell them they aren't hand cut. Um, ok....then why put it on the label? Policy LOL.....



As far as posting on here in my personal experience it works WAY better than contacting/trying to contact them.

I wanted to make a fairly big submission that included a complete set and around 50 additional cards a few years ago. Had nothing but problems with their shit show website. Complained about it on here and BOOM got a call from Matt at SGC and problems got taken care of.[/QUOTE]

[Ronnie73]

Time to start the Multi Million Basher Club. Ryan easily makes it in. I'd say I'm in by a thread. But seriously, these companies care or at least used to care who got to grade some of the best cards and collections out there. When I reached out to PSA, I was like, this is going to help you financially, because the T206's are the most popular and if you factor in Subject and Factory numbers into the master set, many will be forced to reholder their cards in order to enter them into that elite registry set. They told me it was in the works. Here we are 5 years later. I haven't bothered to grade any of my cards until they do this. That was one reason I was looking forward to SGC's upgrade. But then was told Factory numbers would not be identified. So right there, I was out. You can at least determine the Subject by the date on the label. So I continue to wait. A coupe years ago a similar topic was brought up and someone responded to one of my posts that PSA was probably not concerned with grading my cards because they were of no importance to them. That was never my point. I just wanted someone to finally do something correctly and the company would benefit from everyone and everyone would benefit from the change. At this point, the only way to fix some of these sets is to start over. Recognize the front and the back, and all details and variations. Do a label or holder redesign to show it's from the new population count. Allow the older labels to dry up and disappear over the next few years. View the old label population report only for reference but follow population numbers with the new labels from now on. And while they are at that, scan the front and back of each of the cards so regrades and breakouts can be identified and reported to PSA for an adjustment. Wow, wouldn't all of that be nice?

[the-illini]

Originally Posted by bigfish

I do understand you're point but don't see the point in bashing a company you endorse on a chat forum? I just don't see the end game with back biting. Just call them and voice you're concerns. I think it will help you get it down. Posting here only slows you're cause.

Just my 2 cents but when a company states for years that it is working to improve the product its customers are paying for and nothing gets better then they are fair game for public scrutiny.

[brewing]

Originally Posted by Rhotchkiss

I am on record numerous times that I prefer SGC over PSA (from a grading perspective), but I have also watched (year after year after year) the value of SGC slabs lose ground to the value of lesser cards in PSA slabs, and it’s all because of the PSA database and registry. What SGC does with its website and its pop report affects the value of every card sitting in an SGC slab. And this recent debacle is no exception. So I am pissed, very pissed. As should others who have cards in SGC slabs should be.

I concur.

PSA dominates mostly because of their superior Registry and Pop Reports, which help drive value.

I submitted my first order to SGC over 20 years ago, they are not new. To go so long with no functioning Pop report and a broken registry (waiting for their 3rd version in the past 8 years) is bewildering.

SGC is better or equal to PSA on everything else. I really want to see them do well. Wasn't it people speaking up on this board that made them change that first obnoxious flip change?

B. Ingr@m

[Fuddjcal]

Originally Posted by Rhotchkiss

SGC’s new pop report is complete dogshit. It sucks, I hate it, and I am considering crossing $2mm worth of cards from SGC flips to PSA bc I can no longer use their pop report for my collection.

I can no longer search by player, only set. So I search W600 and it says no matches. I need to put in sporting life, and then I get a zillion variations. I can’t put in t206 Johnson. I have to put in t206 and then I get all back variations - what if I just want all T206 Johnson’s? Their how-to video uses 2000 Topps as the example- fuck 2000 Topps. What about giving an example of a card that has no card number? You think people want a 2000 Topps card in an SGC flip? NO! What about what SGC is known for - the old and rare?

SGC - I like your grading and flips better than any other company. But your new pop report is totally useless, and worse than useless. I am inclined to cross all my cards to PSA bc now I have no idea what the damn population is!! At least I can find that easy on PSA.

SGC- please put back the old pop report ASAP and fix the mess you created.

Ryan Hotchkiss

Thant's funny, I couldn't even find the old POPsicle reports before. I think they are useless then and now. I thought they were going to put numbers in so you could verify the card? I do like that part of the PSA scam.

It's all a shit show.