Goldin Auctions

[Aquarian Sports Cards]

Originally Posted by buymycards

Brent, was it over $1000? This is from their website:

All invoices greater than $1000.00 MUST be shipped via FedEx or UPS to a physical address with an adult signature requirement for insurance purposes.

That policy makes no sense. FedEx and UPS will not pay a claim on a collectible over $1000. They'll let you buy whatever insurance you like but in the fine print collectibles are only covered to $1000. It wouldn't bother me so much if they'd tell you that when you purchase $5000 worth of insurance that they're not going to pay on.

[Goldin Auctions]

Hello Brent
I show your package as being delivered at 908 am yesterday.
as for signature required, that is 100% standard practice, and this is actually the first complaint (in 9 years ) that i have seen about someone getting a package NOT requiring a signature. normally its the other way around and people complain they are not home to sign and please do NOT send their packages signature required. When the office opens monday, we will determine if it was a situation where local delivery has a policy of not requiring a signature due to the pandemic (and perhaps because of protests as you are near Minneapolis ) and instead they take a photo of item being left at your address, OR if it was sent WITHOUT a signature (which is against company policy) and will get back to you via email.
for faster response in the future, you can always email us at info@goldinauctions.com and we respond to emails 7 days a week,
thanks

[Snapolit1]

I have had two sign required packages simply
Dropped on my porch lately. I think many postal workers are deciding they
Will flout the rules for safety reasons. Can’t say I blame
Them.

[Goldin Auctions]

Originally Posted by Aquarian Sports Cards

That policy makes no sense. FedEx and UPS will not pay a claim on a collectible over $1000. They'll let you buy whatever insurance you like but in the fine print collectibles are only covered to $1000. It wouldn't bother me so much if they'd tell you that when you purchase $5000 worth of insurance that they're not going to pay on.

This policy makes perfect sense
when you continue reading the policy. we pay a 3rd party insurance company for all overages.
"All shipments are covered by our fine arts insurance policy, calculated and charged at $0.90 per $100 of price realized. All packages shipped on our FedEx/UPS/USPS accounts are covered under our fine arts insurance. "

[Aquarian Sports Cards]

Sorry Ken,

3rd party insurance absolutely makes sense. My apologies. My complaint about UPS and FedEx practices still stands!

Scott

[Goldin Auctions]

no problem scott
yeah fedex and UPS suck that way. had no problem taking my money for years insuring things for $3K, 5K even $10K and up
until one day a $7500 item was lost by them and they pointed out the fine print and paid $1000 on it.
since then, all packages insured for $1000 to cover deductible, and 3rd party to cover the rest

[3-2-count]

I've had numerous packages arrive these past few months from USPS, Fed Ex & UPS which were sent w/ signature required and all were left at my door without a signature.

Agree w/ others. Its a sign of the times!

[Andrew1975]

I have had the same experience, including with some expensive items.

Originally Posted by 3-2-count

I've had numerous packages arrive these past few months from USPS, Fed Ex & UPS which were sent w/ signature required and all were left at my door without a signature.

Agree w/ others. Its a sign of the times!

[Fred]

Originally Posted by 3-2-count

I've had numerous packages arrive these past few months from USPS, Fed Ex & UPS which were sent w/ signature required and all were left at my door without a signature.

Agree w/ others. Its a sign of the times!

Just curious, were the delivery companies at least smart enough to ring the door bell and at least wait a minute, or so, to see if someone would answer the door and pick up the package? If those (signature required) packages dropped off at the door were worth more than a grand, then that's just foolish on the part of the delivery service if a signature was required. You'd hope the delivery company would at least tell their employees to verify someone picked up the package.

[bnorth]

Originally Posted by Fred

Just curious, were the delivery companies at least smart enough to ring the door bell and at least wait a minute, or so, to see if someone would answer the door and pick up the package? If those (signature required) packages dropped off at the door were worth more than a grand, then that's just foolish on the part of the delivery service if a signature was required. You'd hope the delivery company would at least tell their employees to verify someone picked up the package.

UPS and FedSux will leave normal packages on my front steps. They will put ones with insurance and signature required in my garage. In light of everything I am more than OK with that.

Now USPS is a different story. My regular mail lady is completely worthless and that is being very very nice. She is a several decades long friend and still don't care if she ruins my mail even though she knows I get cards in bubble mailers and small boxes regularly.

[3-2-count]

Originally Posted by Fred

Just curious, were the delivery companies at least smart enough to ring the door bell and at least wait a minute, or so, to see if someone would answer the door and pick up the package? If those (signature required) packages dropped off at the door were worth more than a grand, then that's just foolish on the part of the delivery service if a signature was required. You'd hope the delivery company would at least tell their employees to verify someone picked up the package.

Hi Fred. UPS & Fed Ex rang the doorbell and left it at the door. USPS did not. They left a delivery attempt notification in my mailbox that my package could be picked up at their office. They didn’t even get out of their vehicle as my wife was home each time. Not once, not twice, but on three different occasions.