My Consignment Experience with Classic Auctions

[BeanTown]

Hopefully the Auction House comes on here to confirm or deny what was written. If all is true, then the AH may want to rethink their communication with consignors. With that being said, if I was the OP, I would have called them non stop on the phone. Talking live is 10x better than emailing, unless you want a paper trail.

[AddieJoss]

I like the website. Cool idea.

[pokerplyr80]

I missed the part about creating the website the first time I opened this thread. I feel like I'm missing something. One simple phone call could have solved this years ago. Why were you upset enough to go through all this trouble, but unwilling to make 1 phone call either before, during or after the first auction?

[Stampsfan]

To answer some questions...
The website was a side project. I may expand it and put some of my stuff on there for sale. I have not decided yet.
Why did I wait? Looking back, not sure. I’m a pretty patient guy with things, plus I’d heard from others that sometimes they have held other items for a long time, and eventually the items have Been auctioned off. When you sign an agreement, you expect both sides to hold to it. Plus it’s not like I was waiting for the cash.
Could I have called? Yeah again looking back, sure. However I do like email as a proper Documented record. It is certainly a legitimate method of communication today. If I had done this over the phone, then Nothing is documented. I might have been asked at that point “why didn’t you email and have the communication properly documented?”. In the end I’m glad I have the documentation.
The issue for me is they held onto it for two years, and lost the LOA. My gut tells me had I not reached out, it would still be sitting in their warehouse. I posted this here and on Facebook. It’s not bitter, it’s iNformation that I think folks should know. That’s a lot of what this forum is about, and I’ve seen this type of information posted here over the years I’ve been on here.
In the few short hours this has been up, I’ve been accused of things that are out of character for me, but I’ve also heard from numerous people about their frustrations both as buyers and sellers with this auction house. IMO this is the type of information the Net54 family would want to know.

[Snapolit1]

A consignment fee. Cute idea. No thanks.

[buymycards]

Hi,
A lot of people are giving you crap about the way that you handled the situation, but 100% of the blame should go Classic Auctions. Their sloppy handling of your consignments caused the problem, and their lack of communication made the situation worse. It was up the them to contact you immediately after they discovered that they couldn't locate the COA, and it was up to them to let you know, before the first auction occurred, that one of your items was not going to be in the first auction.

This problem was not caused by you, and you were extremely patient with Classic Auctions, even though they treated you like crap.

I love the website, and sometimes the only way to get a problem solved is to out people on social media.

Rick

[bobbyw8469]

Wow!