My Consignment Experience with Classic Auctions

[pokerplyr80]

Given the time that had passed misplacing a LOA sounds like something that could easily have happened. Obviously the Jersey should have been listed in the same auction as the others, but I would have contacted them as soon as I realized it wasn't to find out what happened. Waiting for 7-8 more auctions to pass without reaching out directly seems like an unusual decision to make, at least to me.

[Fred]

Originally Posted by pokerplyr80

Given the time that had passed misplacing a LOA sounds like something that could easily have happened. Obviously the Jersey should have been listed in the same auction as the others, but I would have contacted them as soon as I realized it wasn't to find out what happened. Waiting for 7-8 more auctions to pass without reaching out directly seems like an unusual decision to make, at least to me.

I agree with this statement. That said, I'd not do business with them again after that type of treatment. One thing is that at least they found the LOA and sent it back (not that this should be applauded) but if they were total deuche bags, they could have sent back the jersey without the LOA and stuck by their claim.

Allowing them to hold onto the jersey without a definitive time line is something that you should not have allowed.

It's too bad you had to go through that. And thanks for the heads up on the AH.

[bnorth]

Like the other 2 I also think you waited WAY too long to contact them about it not being listed and auctioned.

I applaud you for telling your side of what happened. The website might be a tad too much but absolutely awesome.

[BeanTown]

Hopefully the Auction House comes on here to confirm or deny what was written. If all is true, then the AH may want to rethink their communication with consignors. With that being said, if I was the OP, I would have called them non stop on the phone. Talking live is 10x better than emailing, unless you want a paper trail.

[AddieJoss]

I like the website. Cool idea.

[pokerplyr80]

I missed the part about creating the website the first time I opened this thread. I feel like I'm missing something. One simple phone call could have solved this years ago. Why were you upset enough to go through all this trouble, but unwilling to make 1 phone call either before, during or after the first auction?

[Stampsfan]

To answer some questions...
The website was a side project. I may expand it and put some of my stuff on there for sale. I have not decided yet.
Why did I wait? Looking back, not sure. I’m a pretty patient guy with things, plus I’d heard from others that sometimes they have held other items for a long time, and eventually the items have Been auctioned off. When you sign an agreement, you expect both sides to hold to it. Plus it’s not like I was waiting for the cash.
Could I have called? Yeah again looking back, sure. However I do like email as a proper Documented record. It is certainly a legitimate method of communication today. If I had done this over the phone, then Nothing is documented. I might have been asked at that point “why didn’t you email and have the communication properly documented?”. In the end I’m glad I have the documentation.
The issue for me is they held onto it for two years, and lost the LOA. My gut tells me had I not reached out, it would still be sitting in their warehouse. I posted this here and on Facebook. It’s not bitter, it’s iNformation that I think folks should know. That’s a lot of what this forum is about, and I’ve seen this type of information posted here over the years I’ve been on here.
In the few short hours this has been up, I’ve been accused of things that are out of character for me, but I’ve also heard from numerous people about their frustrations both as buyers and sellers with this auction house. IMO this is the type of information the Net54 family would want to know.