David Hall T206 Part IV – Auction Ends April 16, 2020!

[bounce]

now it just reset to 24 hours?

c'mon - wow

and with that I'm out - good luck folks

[mechanicalman]

Curious - did anyone just throw in bids in the "extended overtime" that they wouldn't have placed if they had known another 24 hours were left? I know I did. What a cluster.

[Blunder19]

Nightmare scenario for the bidders.

[AddieJoss]

I bid up cards that I wouldn’t have bid with a day to go. Completely nuts. I have screen shots showing 23 minutes left, so I have to give my high bids, then 23 hours left. Throws off any bidding strategy. Completely unethical by Heritage.

Cory Weiser

[AddieJoss]

Anyone think it’s possible to get a Heritage rep to give me a call about this?

[Rhotchkiss]

Originally Posted by mechanicalman

Curious - did anyone just throw in bids in the "extended overtime" that they wouldn't have placed if they had known another 24 hours were left? I know I did. What a cluster.

I placed a ton of bids thinking I was in extended bidding. Heritage fucked up badly here. No email, no message on website. I called, no message on phone. Then it starts up and I am bidding like a crazy man thinking I am in extended bidding, I would not have placed any of those bids had I known they were extended by a day.

I am fine with Heritage extending 24 hours -- stuff happens. But zero notice to the bidders is no bueno.

[Santo10Fan]

Originally Posted by mechanicalman

Curious - did anyone just throw in bids in the "extended overtime" that they wouldn't have placed if they had known another 24 hours were left? I know I did. What a cluster.

No, I was only going one more increment. I wonder if there will be a double standard when it comes to potential disputes regarding your point. I’m sure HA would point to terms of service if any of us screwed up...

[Hooliganlv]

Do we have any recourse in reducing the buyers premium if we win tonight?

[bounce]

i'm sure there's fine print somewhere that says they can do this

glad i'm not the only one who thinks it's pretty poor form

a quick replay of the action -
auction appeared to hard close at 10pm
within about 8-10 minutes it was back up, every auction had a clock with 30 minutes to go and bids could be placed
sometime around 10:20pm it extended for 24 hours

if they're going to reset to a 24 hour clock, i think they should have considered setting all the bids back to where and who they were as of 10pm last night, told everyone they had an issue and how they were going to handle before doing all the clock messing around above

it created massive confusion, and some people like me, made some decisions in that interim thinking the countdown clock was back on

as others have mentioned, any bidding strategy has now been totally shot to hell and many, like me, i suspect are just done with this auction

[Hooliganlv]

I was looking over Heritage’s terms and conditions. Their outage policy allows the auctioneer to extend an auction up to 24hrs. The problem is that an outage did not occur. A technical difficulty to my knowledge is not an outage, just an auction house error. Extended bidding did occur, just not on time. There was no outage.

I am done with Heritage Auctions. I will most likely file a BBB complaint for unethical business practices. I suggest everyone else do the same and spread the word on social media. Disappointing.

[bcornell]

Originally Posted by Hooliganlv

A technical difficulty to my knowledge is not an outage, just an auction house error.

No, that's the exact definition of 'outage'. Some failure of the auction platform caused the site to be unavailable.


And it's not unethical, it's incompetent. There's a difference. Some of us may remember that the HA site was completely off-line for 3 days last fall except for a homepage that mentioned "malware".

[mechanicalman]

Originally Posted by bounce

i'm sure there's fine print somewhere that says they can do this

glad i'm not the only one who thinks it's pretty poor form

a quick replay of the action -
auction appeared to hard close at 10pm
within about 8-10 minutes it was back up, every auction had a clock with 30 minutes to go and bids could be placed
sometime around 10:20pm it extended for 24 hours

if they're going to reset to a 24 hour clock, i think they should have considered setting all the bids back to where and who they were as of 10pm last night, told everyone they had an issue and how they were going to handle before doing all the clock messing around above

it created massive confusion, and some people like me, made some decisions in that interim thinking the countdown clock was back on

as others have mentioned, any bidding strategy has now been totally shot to hell and many, like me, i suspect are just done with this auction

Agree with everything you just said.

[Santo10Fan]

Originally Posted by bounce

i'm sure there's fine print somewhere that says they can do this

glad i'm not the only one who thinks it's pretty poor form

a quick replay of the action -
auction appeared to hard close at 10pm
within about 8-10 minutes it was back up, every auction had a clock with 30 minutes to go and bids could be placed
sometime around 10:20pm it extended for 24 hours

if they're going to reset to a 24 hour clock, i think they should have considered setting all the bids back to where and who they were as of 10pm last night, told everyone they had an issue and how they were going to handle before doing all the clock messing around above

it created massive confusion, and some people like me, made some decisions in that interim thinking the countdown clock was back on

as others have mentioned, any bidding strategy has now been totally shot to hell and many, like me, i suspect are just done with this auction

I was logged in on Chrome and watched a bid-on lot of mine countdown to zero at 10PM CDT. My plan was to fire one final barrel in the extended. I got a sick feeling when, after a few minutes, it appeared there was no way to make that happen on a once in a lifetime card. The auction had closed. I'm set for OT text messages-never once did I receive one.

I continued to toggle between the lot and the 'my heritage' tab for quite awhile. At exactly 10:30 CDT the bid dialog box reappeared in my bidded lot on Chrome. You can find me announcing that early in this thread. I made my bid and closed Chrome, then took a long walk through Wrigleyville without my phone. So I have no knowledge of how the extended session ended. I checked my phone around 11:45 CDT and, not finding an outbid text, assumed I had won the lot. I checked my email and found that the auction was in fact not closed.