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  #1  
Old 04-13-2020, 10:03 AM
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Rick McQuillan
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Your carrier should have scanned them at your mailbox when he/she picked them up. They should have been scanned again that evening when they arrived at the distribution center.

Your best bet is to go the the Post Office and talk with the Postmaster. Tell him/her what happened, and have the PM talk to the carrier about scanning packages when they accept them. Make sure you have the tracking #, date of mailing, etc. when you go in. Don't call the PO. Don't use the USPS website. Don't talk to a clerk. Insist on talking to the Postmaster. Do it as soon as possible.
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Old 04-13-2020, 10:31 AM
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Howard Chernick
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I have a similar issue. To avoid any crowds due to the Covid-19 virus, I dropped off a package on Sunday evening 4/5. I placed it in the chute as I have done hundreds of times.

As of today, 4/13 the package has not arrived. The tracking still says Pre-Delivery.

I called Post Office and they said that they are not scanning in any of the packages that are dropped off at night. They also said that there were delays all over the place.

This has never happened to me in 15 years of shipping packages. I understand that thee are going to be delays due to what is going on and am just going to be a little more patient.

If you just mailed your package last week, I think it's way too soon to file any type of complaint. They will just tell you to give it some more time.

Don't expect your postman to ring your bell. They don't want to make any contact with anyone at this time.
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Old 04-13-2020, 10:38 AM
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Howard Chernick
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So, not even 5 minutes after I posted on the board, I checked the tracking for my package.

They actually updated the status.

It ended up in Tennessee and is currently on the way to its destination.

It originally left NJ and was suppose to end up in Brooklyn.

So, don't give up hope about your package. Just give it a little extra time.
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  #4  
Old 04-13-2020, 10:38 AM
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Steve Asmus
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I talked with my small post office when this all started, and they recommended I do everything from home, drop my packages at their back door, they would scan and give me a received into system receipt at the window. I have been doing this, and so far thankfully no problems, but have noticed a 1-2 day delay on some of the First Class packages.
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Old 04-13-2020, 11:33 AM
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Andy
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I've used PP and mailed from home recently as well and haven't had any issues, but there are ample news articles about delays with the PO, sickness with PO delivery-persons, lack of stimulus funding to the PO, etc. In light of the above and the fact that you're in NYC, I would think delivery delays are not only likely, but inevitable.
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Old 04-13-2020, 06:34 PM
chalupacollects chalupacollects is offline
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Funny about the USPS.. had two ebay packages come to me one from California and one from Michigan. Mailed by senders both on Saturday and both received on following Thursday two days early..
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Old 04-13-2020, 06:47 PM
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Ben North
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I see no reason not to at least let a month go by especially now. It is mainly up to the buyer though. I personally would easily wait a month and probably a little longer.

I recently had one take a couple days shy of a month. Then lucky for the the recipient emailed me that it arrived. Tracking showed out for delivery for 3 days before confirming it was delivered 2 days earlier.
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