eBay / PayPal refunds when item shows delivered?

[icurnmedic]

I am in the camp of “seller beware”. I sold something, shipped it, tracking and registered, Signature of course, The buyer opened up a case 90 days after the transaction And the best I can tell because it was purchased with a credit card he did a chargeback and I am out $400+. And sorry for the run-on sentence, but it has changed the way I do business on eBay and online as far as that’s concerned. I no longer sell after almost 4000 feedback I just send to a third party now. I know that’s a little off topic but I wouldn’t want any other sellers to have any misconception that you’re absolutely covered.

[glchen]

I believe eBay allows buyers one time where they will still give the buyer a refund even though the package shows delivered. Seller is not impacted and does not have to pay for the refund.

[icurnmedic]

Originally Posted by glchen

I believe eBay allows buyers one time where they will still give the buyer a refund even though the package shows delivered. Seller is not impacted and does not have to pay for the refund.

Not true. But believe what you want. I’m done trying to warn others.

[glynparson]

Hi what’s your eBay I’d so I know to block you. You admit the card may have been delivered but lost by your company and you think it’s ok to stiff the seller. What a dick move.

[jchcollins]

Originally Posted by glynparson

Hi what’s your eBay I’d so I know to block you. You admit the card may have been delivered but lost by your company and you think it’s ok to stiff the seller. What a dick move.

Well, thanks there for reading my subsequent posts completely. If you had done that, you would see clearly where I’m not trying to stiff the seller, but am trying to collect on eBay’s “Money Back Guarantee” for not receiving the item...which at the end of 11 days now still, I haven’t. I’ve told the eBay rep the seller did nothing wrong. Ebay can see in my messages where I confirmed TO the seller he did nothing wrong. The seller provided all tracking information, including supposed proof of delivery in the correct zip code, in a formal response to eBay. eBay has already confirmed to me that they will not penalize the seller. The question is if they refund me anyway, under the policy due to the terms of their guarantee - which despite the unfortunate evidence to the contrary, and whatever you might like to believe - I should still be covered by.

Relax, Dickie. The seller is going to be just fine.


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